Читать книгу Self Service Software A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What is the problem and/or vulnerability?
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2. Who defines the rules in relation to any given issue?
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3. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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4. How can auditing be a preventative security measure?
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5. Are controls defined to recognize and contain problems?
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6. How do you identify subcontractor relationships?
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7. As a sponsor, customer or management, how important is it to meet goals, objectives?
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8. Which issues are too important to ignore?
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9. Will it solve real problems?
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10. Why the need?
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11. When a Self service software manager recognizes a problem, what options are available?
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12. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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13. Will a response program recognize when a crisis occurs and provide some level of response?
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14. What needs to be done?
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15. What Self service software coordination do you need?
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16. What Self service software capabilities do you need?
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17. Do you need different information or graphics?
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18. What needs to stay?
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19. Who else hopes to benefit from it?
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20. What would happen if Self service software weren’t done?
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21. What information do users need?
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22. What does Self service software success mean to the stakeholders?
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23. What extra resources will you need?
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24. Are there recognized Self service software problems?
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25. What are the expected benefits of Self service software to the stakeholder?
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26. How many trainings, in total, are needed?
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27. Where is training needed?
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28. Are there any specific expectations or concerns about the Self service software team, Self service software itself?
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29. Are employees recognized for desired behaviors?
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30. What creative shifts do you need to take?
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31. Who are your key stakeholders who need to sign off?
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32. To what extent does each concerned units management team recognize Self service software as an effective investment?
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33. What else needs to be measured?
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34. What are the Self service software resources needed?
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35. How do you recognize an Self service software objection?
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36. How do you recognize an objection?
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37. What is the smallest subset of the problem you can usefully solve?
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38. How are you going to measure success?
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39. Whom do you really need or want to serve?
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40. Who needs to know about Self service software?
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41. What problems are you facing and how do you consider Self service software will circumvent those obstacles?
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42. Does the problem have ethical dimensions?
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43. For your Self service software project, identify and describe the business environment, is there more than one layer to the business environment?
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44. What is the problem or issue?
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45. What training and capacity building actions are needed to implement proposed reforms?
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46. What are the clients issues and concerns?
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47. Which information does the Self service software business case need to include?
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48. Consider your own Self service software project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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49. How are the Self service software’s objectives aligned to the group’s overall stakeholder strategy?
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50. Do you need to avoid or amend any Self service software activities?
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51. Are there any revenue recognition issues?
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52. What do employees need in the short term?
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53. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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54. What Self service software events should you attend?
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55. Is it needed?
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56. Are problem definition and motivation clearly presented?
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57. How are training requirements identified?
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58. Who should resolve the Self service software issues?
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59. Where do you need to exercise leadership?
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60. Can management personnel recognize the monetary benefit of Self service software?
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61. How do you identify the kinds of information that you will need?
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62. Are there Self service software problems defined?
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63. Would you recognize a threat from the inside?
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64. Will new equipment/products be required to facilitate Self service software delivery, for example is new software needed?
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65. What tools and technologies are needed for a custom Self service software project?
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66. Do you recognize Self service software achievements?
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67. To what extent would your organization benefit from being recognized as a award recipient?
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68. What is the Self service software problem definition? What do you need to resolve?
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69. Is the need for organizational change recognized?
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70. Who needs to know?
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71. Think about the people you identified for your Self service software project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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72. What vendors make products that address the Self service software needs?
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73. Will Self service software deliverables need to be tested and, if so, by whom?
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74. How does it fit into your organizational needs and tasks?
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75. Who needs what information?
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76. What prevents you from making the changes you know will make you a more effective Self service software leader?
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77. How much are sponsors, customers, partners, stakeholders involved in Self service software? In other words, what are the risks, if Self service software does not deliver successfully?
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78. What are your needs in relation to Self service software skills, labor, equipment, and markets?
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79. Did you miss any major Self service software issues?
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80. Who needs budgets?
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81. What situation(s) led to this Self service software Self Assessment?
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82. What is the recognized need?
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83. What is the extent or complexity of the Self service software problem?
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84. What are the minority interests and what amount of minority interests can be recognized?
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85. What do you need to start doing?
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86. Do you have/need 24-hour access to key personnel?
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87. Why is this needed?
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88. What are the stakeholder objectives to be achieved with Self service software?
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89. Does Self service software create potential expectations in other areas that need to be recognized and considered?
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90. Are losses recognized in a timely manner?
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91. What activities does the governance board need to consider?
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92. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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93. What resources or support might you need?
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94. What should be considered when identifying available resources, constraints, and deadlines?
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95. Are there regulatory / compliance issues?
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96. What Self service software problem should be solved?
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97. How do you assess your Self service software workforce capability and capacity needs, including skills, competencies, and staffing levels?
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98. Have you identified your Self service software key performance indicators?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Self service software Index at the beginning of the Self-Assessment.
