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Table of Contents

About The Art of Service8

Included Resources - how to access8

Purpose of this Self-Assessment10

How to use the Self-Assessment11

Health Care Organization

Scorecard Example13

Health Care Organization

Scorecard14

BEGINNING OF THE

SELF-ASSESSMENT:15

CRITERION #1: RECOGNIZE16

CRITERION #2: DEFINE:28

CRITERION #3: MEASURE:44

CRITERION #4: ANALYZE:58

CRITERION #5: IMPROVE:74

CRITERION #6: CONTROL:90

CRITERION #7: SUSTAIN:103

Health Care Organization and Managing Projects, Criteria for Project Managers:128

1.0 Initiating Process Group: Health Care Organization129

1.1 Project Charter: Health Care Organization131

1.2 Stakeholder Register: Health Care Organization133

1.3 Stakeholder Analysis Matrix: Health Care Organization134

2.0 Planning Process Group: Health Care Organization136

2.1 Project Management Plan: Health Care Organization138

2.2 Scope Management Plan: Health Care Organization140

2.3 Requirements Management Plan: Health Care Organization142

2.4 Requirements Documentation: Health Care Organization144

2.5 Requirements Traceability Matrix: Health Care Organization146

2.6 Project Scope Statement: Health Care Organization148

2.7 Assumption and Constraint Log: Health Care Organization151

2.8 Work Breakdown Structure: Health Care Organization153

2.9 WBS Dictionary: Health Care Organization155

2.10 Schedule Management Plan: Health Care Organization157

2.11 Activity List: Health Care Organization159

2.12 Activity Attributes: Health Care Organization161

2.13 Milestone List: Health Care Organization163

2.14 Network Diagram: Health Care Organization165

2.15 Activity Resource Requirements: Health Care Organization167

2.16 Resource Breakdown Structure: Health Care Organization169

2.17 Activity Duration Estimates: Health Care Organization171

2.18 Duration Estimating Worksheet: Health Care Organization173

2.19 Project Schedule: Health Care Organization175

2.20 Cost Management Plan: Health Care Organization177

2.21 Activity Cost Estimates: Health Care Organization179

2.22 Cost Estimating Worksheet: Health Care Organization181

2.23 Cost Baseline: Health Care Organization183

2.24 Quality Management Plan: Health Care Organization185

2.25 Quality Metrics: Health Care Organization187

2.26 Process Improvement Plan: Health Care Organization189

2.27 Responsibility Assignment Matrix: Health Care Organization191

2.28 Roles and Responsibilities: Health Care Organization193

2.29 Human Resource Management Plan: Health Care Organization195

2.30 Communications Management Plan: Health Care Organization197

2.31 Risk Management Plan: Health Care Organization199

2.32 Risk Register: Health Care Organization201

2.33 Probability and Impact Assessment: Health Care Organization203

2.34 Probability and Impact Matrix: Health Care Organization205

2.35 Risk Data Sheet: Health Care Organization207

2.36 Procurement Management Plan: Health Care Organization209

2.37 Source Selection Criteria: Health Care Organization211

2.38 Stakeholder Management Plan: Health Care Organization213

2.39 Change Management Plan: Health Care Organization215

3.0 Executing Process Group: Health Care Organization217

3.1 Team Member Status Report: Health Care Organization219

3.2 Change Request: Health Care Organization221

3.3 Change Log: Health Care Organization223

3.4 Decision Log: Health Care Organization225

3.5 Quality Audit: Health Care Organization227

3.6 Team Directory: Health Care Organization230

3.7 Team Operating Agreement: Health Care Organization232

3.8 Team Performance Assessment: Health Care Organization234

3.9 Team Member Performance Assessment: Health Care Organization236

3.10 Issue Log: Health Care Organization238

4.0 Monitoring and Controlling Process Group: Health Care Organization240

4.1 Project Performance Report: Health Care Organization242

4.2 Variance Analysis: Health Care Organization244

4.3 Earned Value Status: Health Care Organization246

4.4 Risk Audit: Health Care Organization248

4.5 Contractor Status Report: Health Care Organization250

4.6 Formal Acceptance: Health Care Organization252

5.0 Closing Process Group: Health Care Organization254

5.1 Procurement Audit: Health Care Organization256

5.2 Contract Close-Out: Health Care Organization258

5.3 Project or Phase Close-Out: Health Care Organization260

5.4 Lessons Learned: Health Care Organization262

Index264

Health Care Organization A Complete Guide - 2020 Edition

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