Читать книгу Community Health Systems A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there any revenue recognition issues?
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2. How are the Community Health Systems’s objectives aligned to the group’s overall stakeholder strategy?
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3. Think about the people you identified for your Community Health Systems project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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4. What vendors make products that address the Community Health Systems needs?
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5. Do you have/need 24-hour access to key personnel?
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6. What are the minority interests and what amount of minority interests can be recognized?
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7. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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8. Is the need for organizational change recognized?
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9. Why is this needed?
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10. Are there recognized Community Health Systems problems?
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11. How are you going to measure success?
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12. How do you recognize an Community Health Systems objection?
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13. Are there Community Health Systems problems defined?
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14. Are losses recognized in a timely manner?
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15. What resources or support might you need?
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16. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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17. When a Community Health Systems manager recognizes a problem, what options are available?
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18. How do you identify subcontractor relationships?
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19. Who are your key stakeholders who need to sign off?
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20. What is the extent or complexity of the Community Health Systems problem?
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21. What do employees need in the short term?
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22. What tools and technologies are needed for a custom Community Health Systems project?
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23. What information do users need?
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24. Are problem definition and motivation clearly presented?
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25. What Community Health Systems events should you attend?
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26. Are employees recognized for desired behaviors?
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27. What else needs to be measured?
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28. What would happen if Community Health Systems weren’t done?
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29. Would you recognize a threat from the inside?
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30. Which needs are not included or involved?
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31. Have you identified your Community Health Systems key performance indicators?
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32. What do you need to start doing?
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33. What are the stakeholder objectives to be achieved with Community Health Systems?
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34. Is the quality assurance team identified?
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35. Who needs what information?
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36. Will a response program recognize when a crisis occurs and provide some level of response?
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37. What extra resources will you need?
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38. What are the expected benefits of Community Health Systems to the stakeholder?
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39. What needs to stay?
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40. Will Community Health Systems deliverables need to be tested and, if so, by whom?
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41. Which issues are too important to ignore?
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42. Does your organization need more Community Health Systems education?
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43. As a sponsor, customer or management, how important is it to meet goals, objectives?
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44. To what extent would your organization benefit from being recognized as a award recipient?
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45. Where is training needed?
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46. What is the problem or issue?
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47. What creative shifts do you need to take?
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48. What are the Community Health Systems resources needed?
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49. What are the timeframes required to resolve each of the issues/problems?
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50. What is the smallest subset of the problem you can usefully solve?
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51. Can management personnel recognize the monetary benefit of Community Health Systems?
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52. Is it needed?
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53. Why the need?
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54. Which information does the Community Health Systems business case need to include?
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55. What Community Health Systems problem should be solved?
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56. Who needs to know about Community Health Systems?
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57. How does it fit into your organizational needs and tasks?
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58. Consider your own Community Health Systems project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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59. Does the problem have ethical dimensions?
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60. Do you need to avoid or amend any Community Health Systems activities?
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61. Who defines the rules in relation to any given issue?
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62. What is the recognized need?
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63. What needs to be done?
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64. Do you recognize Community Health Systems achievements?
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65. Will new equipment/products be required to facilitate Community Health Systems delivery, for example is new software needed?
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66. What is the problem and/or vulnerability?
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67. For your Community Health Systems project, identify and describe the business environment, is there more than one layer to the business environment?
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68. What Community Health Systems capabilities do you need?
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69. Whom do you really need or want to serve?
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70. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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71. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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72. What problems are you facing and how do you consider Community Health Systems will circumvent those obstacles?
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73. Will it solve real problems?
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74. Are there regulatory / compliance issues?
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75. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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76. Did you miss any major Community Health Systems issues?
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77. Who should resolve the Community Health Systems issues?
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78. How are training requirements identified?
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79. To what extent does each concerned units management team recognize Community Health Systems as an effective investment?
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80. What situation(s) led to this Community Health Systems Self Assessment?
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81. Who else hopes to benefit from it?
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82. Are there any specific expectations or concerns about the Community Health Systems team, Community Health Systems itself?
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83. How do you recognize an objection?
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84. Do you need different information or graphics?
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85. What are the clients issues and concerns?
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86. How do you assess your Community Health Systems workforce capability and capacity needs, including skills, competencies, and staffing levels?
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87. How much are sponsors, customers, partners, stakeholders involved in Community Health Systems? In other words, what are the risks, if Community Health Systems does not deliver successfully?
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88. Are you making progress on prevention?
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89. How do you identify the kinds of information that you will need?
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90. Are controls defined to recognize and contain problems?
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91. What Community Health Systems coordination do you need?
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92. What should be considered when identifying available resources, constraints, and deadlines?
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93. What are your needs in relation to Community Health Systems skills, labor, equipment, and markets?
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94. Do you know what you need to know about Community Health Systems?
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95. Who needs budgets?
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96. Where do you need to exercise leadership?
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97. What prevents you from making the changes you know will make you a more effective Community Health Systems leader?
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98. What does Community Health Systems success mean to the stakeholders?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Community Health Systems Index at the beginning of the Self-Assessment.
