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CRITERION #2: DEFINE:

INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. Have the customer needs been translated into specific, measurable requirements? How?

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2. Do you have a Information logistics success story or case study ready to tell and share?

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3. Are required metrics defined, what are they?

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4. The political context: who holds power?

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5. Has a project plan, Gantt chart, or similar been developed/completed?

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6. Are roles and responsibilities formally defined?

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7. Is it clearly defined in and to your organization what you do?

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8. What happens if Information logistics’s scope changes?

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9. How would you define Information logistics leadership?

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10. Is there a clear Information logistics case definition?

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11. What are the rough order estimates on cost savings/opportunities that Information logistics brings?

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12. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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13. What gets examined?

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14. How do you catch Information logistics definition inconsistencies?

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15. Has/have the customer(s) been identified?

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16. How can the value of Information logistics be defined?

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17. Are the Information logistics requirements testable?

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18. How do you build the right business case?

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19. Are audit criteria, scope, frequency and methods defined?

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20. How do you gather Information logistics requirements?

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21. Are accountability and ownership for Information logistics clearly defined?

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22. Is there any additional Information logistics definition of success?

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23. What is the context?

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24. Is full participation by members in regularly held team meetings guaranteed?

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25. Does the team have regular meetings?

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26. What is out-of-scope initially?

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27. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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28. Who is gathering Information logistics information?

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29. Are there different segments of customers?

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30. How do you gather the stories?

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31. Is Information logistics currently on schedule according to the plan?

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32. What is the worst case scenario?

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33. Is there a Information logistics management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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34. Why are you doing Information logistics and what is the scope?

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35. Has a high-level ‘as is’ process map been completed, verified and validated?

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36. Is the team sponsored by a champion or stakeholder leader?

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37. Are team charters developed?

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38. How have you defined all Information logistics requirements first?

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39. What are the core elements of the Information logistics business case?

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40. Will a Information logistics production readiness review be required?

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41. Are customer(s) identified and segmented according to their different needs and requirements?

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42. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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43. What is the scope of the Information logistics effort?

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44. How would you define the culture at your organization, how susceptible is it to Information logistics changes?

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45. What was the context?

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46. What scope do you want your strategy to cover?

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47. How does the Information logistics manager ensure against scope creep?

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48. How is the team tracking and documenting its work?

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49. What are the compelling stakeholder reasons for embarking on Information logistics?

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50. How do you manage scope?

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51. What would be the goal or target for a Information logistics’s improvement team?

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52. How do you manage unclear Information logistics requirements?

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53. What are the dynamics of the communication plan?

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54. What baselines are required to be defined and managed?

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55. How often are the team meetings?

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56. What system do you use for gathering Information logistics information?

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57. How do you keep key subject matter experts in the loop?

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58. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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59. How do you manage changes in Information logistics requirements?

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60. What Information logistics requirements should be gathered?

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61. Has a team charter been developed and communicated?

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62. Are improvement team members fully trained on Information logistics?

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63. In what way can you redefine the criteria of choice clients have in your category in your favor?

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64. Have specific policy objectives been defined?

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65. What scope to assess?

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66. What Information logistics services do you require?

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67. Will team members perform Information logistics work when assigned and in a timely fashion?

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68. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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69. Is the work to date meeting requirements?

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70. Is special Information logistics user knowledge required?

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71. What are the tasks and definitions?

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72. Where can you gather more information?

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73. Who are the Information logistics improvement team members, including Management Leads and Coaches?

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74. What are the Information logistics use cases?

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75. Who approved the Information logistics scope?

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76. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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77. Is the scope of Information logistics defined?

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78. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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79. Are the Information logistics requirements complete?

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80. What are (control) requirements for Information logistics Information?

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81. What is in the scope and what is not in scope?

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82. What sort of initial information to gather?

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83. Have all basic functions of Information logistics been defined?

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84. How did the Information logistics manager receive input to the development of a Information logistics improvement plan and the estimated completion dates/times of each activity?

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85. What is a worst-case scenario for losses?

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86. What customer feedback methods were used to solicit their input?

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87. Is there a critical path to deliver Information logistics results?

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88. What information should you gather?

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89. What is the definition of success?

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90. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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91. When are meeting minutes sent out? Who is on the distribution list?

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92. What is the definition of Information logistics excellence?

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93. What intelligence can you gather?

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94. Is Information logistics required?

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95. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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96. Is the Information logistics scope complete and appropriately sized?

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97. If substitutes have been appointed, have they been briefed on the Information logistics goals and received regular communications as to the progress to date?

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98. Are different versions of process maps needed to account for the different types of inputs?

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99. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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100. Who defines (or who defined) the rules and roles?

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101. What sources do you use to gather information for a Information logistics study?

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102. Is the Information logistics scope manageable?

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103. Will team members regularly document their Information logistics work?

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104. What is the scope of Information logistics?

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105. What is in scope?

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106. What key stakeholder process output measure(s) does Information logistics leverage and how?

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107. What is out of scope?

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108. Are stakeholder processes mapped?

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109. Is Information logistics linked to key stakeholder goals and objectives?

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110. How will variation in the actual durations of each activity be dealt with to ensure that the expected Information logistics results are met?

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111. Is the team equipped with available and reliable resources?

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112. Do you all define Information logistics in the same way?

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113. Are there any constraints known that bear on the ability to perform Information logistics work? How is the team addressing them?

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114. How do you hand over Information logistics context?

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115. Has the direction changed at all during the course of Information logistics? If so, when did it change and why?

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116. How was the ‘as is’ process map developed, reviewed, verified and validated?

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117. What are the record-keeping requirements of Information logistics activities?

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118. What critical content must be communicated – who, what, when, where, and how?

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119. Are all requirements met?

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120. What constraints exist that might impact the team?

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121. Scope of sensitive information?

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122. How will the Information logistics team and the group measure complete success of Information logistics?

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123. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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124. What defines best in class?

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125. When is/was the Information logistics start date?

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126. Has the Information logistics work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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127. What are the Information logistics tasks and definitions?

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128. Has everyone on the team, including the team leaders, been properly trained?

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129. What is the scope of the Information logistics work?

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130. Are approval levels defined for contracts and supplements to contracts?

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131. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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132. How do you gather requirements?

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133. Has a Information logistics requirement not been met?

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134. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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135. What information do you gather?

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136. How are consistent Information logistics definitions important?

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137. How do you think the partners involved in Information logistics would have defined success?

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138. Do you have organizational privacy requirements?

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139. When is the estimated completion date?

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140. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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141. Who is gathering information?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Information logistics Index at the beginning of the Self-Assessment.

Information Logistics A Complete Guide - 2020 Edition

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