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CRITERION #2: DEFINE:

INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. Are there any constraints known that bear on the ability to perform Personally-identifiable information work? How is the team addressing them?

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2. When are meeting minutes sent out? Who is on the distribution list?

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3. What are the Personally-identifiable information use cases?

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4. What scope to assess?

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5. Have all of the relationships been defined properly?

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6. Are required metrics defined, what are they?

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7. What information should you gather?

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8. Is the team sponsored by a champion or stakeholder leader?

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9. Has a Personally-identifiable information requirement not been met?

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10. Is the work to date meeting requirements?

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11. Will team members regularly document their Personally-identifiable information work?

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12. What scope do you want your strategy to cover?

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13. Why are you doing Personally-identifiable information and what is the scope?

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14. Has the direction changed at all during the course of Personally-identifiable information? If so, when did it change and why?

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15. Is there any additional Personally-identifiable information definition of success?

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16. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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17. Does the team have regular meetings?

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18. What system do you use for gathering Personally-identifiable information information?

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19. What are the compelling stakeholder reasons for embarking on Personally-identifiable information?

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20. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?

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21. How have you defined all Personally-identifiable information requirements first?

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22. How do you manage unclear Personally-identifiable information requirements?

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23. How do you manage changes in Personally-identifiable information requirements?

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24. What sort of initial information to gather?

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25. Is there a clear Personally-identifiable information case definition?

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26. What are the tasks and definitions?

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27. How do you gather requirements?

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28. Who are the Personally-identifiable information improvement team members, including Management Leads and Coaches?

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29. Has the Personally-identifiable information work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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30. How would you define the culture at your organization, how susceptible is it to Personally-identifiable information changes?

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31. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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32. Are improvement team members fully trained on Personally-identifiable information?

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33. Are roles and responsibilities formally defined?

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34. In what way can you redefine the criteria of choice clients have in your category in your favor?

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35. Are different versions of process maps needed to account for the different types of inputs?

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36. What are the core elements of the Personally-identifiable information business case?

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37. Who approved the Personally-identifiable information scope?

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38. How do you keep key subject matter experts in the loop?

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39. What is the scope of Personally-identifiable information?

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40. What critical content must be communicated – who, what, when, where, and how?

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41. Is there a critical path to deliver Personally-identifiable information results?

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42. What information do you gather?

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43. Will a Personally-identifiable information production readiness review be required?

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44. Are all requirements met?

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45. How will variation in the actual durations of each activity be dealt with to ensure that the expected Personally-identifiable information results are met?

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46. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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47. What happens if Personally-identifiable information’s scope changes?

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48. What is out of scope?

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49. What are (control) requirements for Personally-identifiable information Information?

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50. Have specific policy objectives been defined?

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51. What is the scope of the Personally-identifiable information effort?

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52. How do you gather the stories?

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53. Are task requirements clearly defined?

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54. What are the record-keeping requirements of Personally-identifiable information activities?

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55. Have the customer needs been translated into specific, measurable requirements? How?

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56. Where can you gather more information?

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57. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?

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58. Scope of sensitive information?

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59. Is Personally-identifiable information linked to key stakeholder goals and objectives?

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60. Is full participation by members in regularly held team meetings guaranteed?

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61. How will the Personally-identifiable information team and the group measure complete success of Personally-identifiable information?

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62. Has a project plan, Gantt chart, or similar been developed/completed?

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63. What Personally-identifiable information services do you require?

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64. What Personally-identifiable information requirements should be gathered?

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65. Are there different segments of customers?

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66. What customer feedback methods were used to solicit their input?

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67. How and when will the baselines be defined?

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68. Has/have the customer(s) been identified?

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69. Are resources adequate for the scope?

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70. What is a worst-case scenario for losses?

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71. Is the Personally-identifiable information scope manageable?

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72. Who is gathering Personally-identifiable information information?

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73. What are the Personally-identifiable information tasks and definitions?

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74. Has a team charter been developed and communicated?

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75. How is the team tracking and documenting its work?

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76. What would be the goal or target for a Personally-identifiable information’s improvement team?

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77. What are the rough order estimates on cost savings/opportunities that Personally-identifiable information brings?

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78. Is Personally-identifiable information currently on schedule according to the plan?

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79. What is in the scope and what is not in scope?

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80. Is data collected and displayed to better understand customer(s) critical needs and requirements.

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81. What gets examined?

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82. Is there a Personally-identifiable information management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?

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83. Do you have organizational privacy requirements?

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84. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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85. What is the definition of Personally-identifiable information excellence?

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86. If substitutes have been appointed, have they been briefed on the Personally-identifiable information goals and received regular communications as to the progress to date?

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87. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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88. Is the team equipped with available and reliable resources?

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89. How do you gather Personally-identifiable information requirements?

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90. What key stakeholder process output measure(s) does Personally-identifiable information leverage and how?

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91. Is the scope of Personally-identifiable information defined?

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92. Do you all define Personally-identifiable information in the same way?

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93. Are customer(s) identified and segmented according to their different needs and requirements?

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94. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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95. What are the dynamics of the communication plan?

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96. Will team members perform Personally-identifiable information work when assigned and in a timely fashion?

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97. How are consistent Personally-identifiable information definitions important?

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98. Are the Personally-identifiable information requirements complete?

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99. Does the scope remain the same?

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100. Is scope creep really all bad news?

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101. Do you have a Personally-identifiable information success story or case study ready to tell and share?

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102. What are the requirements for audit information?

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103. How can the value of Personally-identifiable information be defined?

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104. What knowledge or experience is required?

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105. How do you catch Personally-identifiable information definition inconsistencies?

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106. What is the worst case scenario?

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107. How do you build the right business case?

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108. What baselines are required to be defined and managed?

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109. Is special Personally-identifiable information user knowledge required?

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110. What is out-of-scope initially?

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111. Is the team formed and are team leaders (Coaches and Management Leads) assigned?

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112. Are audit criteria, scope, frequency and methods defined?

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113. What is the definition of success?

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114. Has everyone on the team, including the team leaders, been properly trained?

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115. Are approval levels defined for contracts and supplements to contracts?

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116. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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117. Have all basic functions of Personally-identifiable information been defined?

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118. How does the Personally-identifiable information manager ensure against scope creep?

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119. Who is gathering information?

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120. How do you manage scope?

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121. What is the context?

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122. How would you define Personally-identifiable information leadership?

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123. How did the Personally-identifiable information manager receive input to the development of a Personally-identifiable information improvement plan and the estimated completion dates/times of each activity?

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124. Has a high-level ‘as is’ process map been completed, verified and validated?

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125. Is Personally-identifiable information required?

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126. What intelligence can you gather?

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127. When is the estimated completion date?

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128. Is the Personally-identifiable information scope complete and appropriately sized?

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129. What sources do you use to gather information for a Personally-identifiable information study?

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130. What defines best in class?

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131. When is/was the Personally-identifiable information start date?

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132. Has your scope been defined?

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133. Are accountability and ownership for Personally-identifiable information clearly defined?

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134. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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135. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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136. How often are the team meetings?

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137. How was the ‘as is’ process map developed, reviewed, verified and validated?

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138. What was the context?

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139. What constraints exist that might impact the team?

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140. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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141. Are the Personally-identifiable information requirements testable?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Personally-identifiable information Index at the beginning of the Self-Assessment.

Personally Identifiable Information A Complete Guide - 2020 Edition

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