Читать книгу Enterprise Process Management A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you verify the Enterprise process management requirements quality?
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2. What are the strategic priorities for this year?
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3. What are the types and number of measures to use?
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4. What relevant entities could be measured?
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5. Which Enterprise process management impacts are significant?
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6. Are missed Enterprise process management opportunities costing your organization money?
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7. When are costs are incurred?
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8. What are allowable costs?
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9. Where is the cost?
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10. What are the current costs of the Enterprise process management process?
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11. Will Enterprise process management have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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12. Which costs should be taken into account?
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13. How do you verify the authenticity of the data and information used?
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14. Are there measurements based on task performance?
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15. What users will be impacted?
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16. How will measures be used to manage and adapt?
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17. What do people want to verify?
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18. Have design-to-cost goals been established?
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19. What measurements are being captured?
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20. What are the costs of reform?
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21. What is the Enterprise process management business impact?
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22. What tests verify requirements?
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23. How do you aggregate measures across priorities?
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24. What is the total fixed cost?
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25. Has a cost center been established?
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26. How will you measure your Enterprise process management effectiveness?
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27. What causes innovation to fail or succeed in your organization?
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28. How can you measure the performance?
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29. How is progress measured?
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30. What are the uncertainties surrounding estimates of impact?
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31. Who pays the cost?
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32. Does a Enterprise process management quantification method exist?
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33. What are the costs and benefits?
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34. How will effects be measured?
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35. What is an unallowable cost?
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36. When should you bother with diagrams?
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37. What are your primary costs, revenues, assets?
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38. How do your measurements capture actionable Enterprise process management information for use in exceeding your customers expectations and securing your customers engagement?
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39. How will costs be allocated?
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40. Why do you expend time and effort to implement measurement, for whom?
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41. Are you aware of what could cause a problem?
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42. How do you prevent mis-estimating cost?
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43. What are hidden Enterprise process management quality costs?
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44. How do you control the overall costs of your work processes?
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45. How is performance measured?
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46. Are the units of measure consistent?
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47. What is the cause of any Enterprise process management gaps?
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48. How do you quantify and qualify impacts?
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49. What would it cost to replace your technology?
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50. What happens if cost savings do not materialize?
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51. Do you have an issue in getting priority?
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52. How is the value delivered by Enterprise process management being measured?
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53. What methods are feasible and acceptable to estimate the impact of reforms?
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54. Is there an opportunity to verify requirements?
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55. Are supply costs steady or fluctuating?
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56. Do you have a flow diagram of what happens?
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57. What measurements are possible, practicable and meaningful?
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58. What details are required of the Enterprise process management cost structure?
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59. Who should receive measurement reports?
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60. What causes investor action?
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61. What causes mismanagement?
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62. What causes extra work or rework?
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63. What is the root cause(s) of the problem?
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64. What is measured? Why?
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65. Are the Enterprise process management benefits worth its costs?
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66. What are the estimated costs of proposed changes?
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67. Does management have the right priorities among projects?
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68. What disadvantage does this cause for the user?
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69. How do you verify your resources?
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70. What are the operational costs after Enterprise process management deployment?
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71. What are your customers expectations and measures?
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72. How do you measure lifecycle phases?
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73. Are you taking your company in the direction of better and revenue or cheaper and cost?
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74. How frequently do you track Enterprise process management measures?
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75. Are there any easy-to-implement alternatives to Enterprise process management? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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76. Do you have any cost Enterprise process management limitation requirements?
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77. Why do the measurements/indicators matter?
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78. What is your decision requirements diagram?
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79. How will success or failure be measured?
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80. What drives O&M cost?
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81. What is the cost of rework?
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82. What evidence is there and what is measured?
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83. Which measures and indicators matter?
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84. Are you able to realize any cost savings?
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85. What is the total cost related to deploying Enterprise process management, including any consulting or professional services?
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86. How can a Enterprise process management test verify your ideas or assumptions?
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87. How much does it cost?
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88. Among the Enterprise process management product and service cost to be estimated, which is considered hardest to estimate?
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89. How sensitive must the Enterprise process management strategy be to cost?
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90. How will your organization measure success?
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91. How do you verify if Enterprise process management is built right?
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92. What are your operating costs?
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93. How can you reduce costs?
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94. How will you measure success?
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95. What does your operating model cost?
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96. Do you effectively measure and reward individual and team performance?
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97. Are the measurements objective?
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98. Are actual costs in line with budgeted costs?
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99. Are indirect costs charged to the Enterprise process management program?
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100. Is the solution cost-effective?
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101. Did you tackle the cause or the symptom?
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102. How do you verify performance?
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103. How do you measure variability?
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104. What are the costs of delaying Enterprise process management action?
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105. How do you measure efficient delivery of Enterprise process management services?
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106. How can you measure Enterprise process management in a systematic way?
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107. What could cause delays in the schedule?
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108. At what cost?
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109. How long to keep data and how to manage retention costs?
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110. Does the Enterprise process management task fit the client’s priorities?
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111. How are measurements made?
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112. Is the cost worth the Enterprise process management effort ?
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113. How do you verify and develop ideas and innovations?
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114. Was a business case (cost/benefit) developed?
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115. What are the Enterprise process management investment costs?
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116. Do the benefits outweigh the costs?
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117. What is your Enterprise process management quality cost segregation study?
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118. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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119. When a disaster occurs, who gets priority?
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120. What harm might be caused?
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121. How can you reduce the costs of obtaining inputs?
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122. How do you measure success?
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123. How are costs allocated?
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124. Are Enterprise process management vulnerabilities categorized and prioritized?
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125. What do you measure and why?
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126. What are the Enterprise process management key cost drivers?
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127. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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128. What would be a real cause for concern?
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129. Where is it measured?
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130. Have you included everything in your Enterprise process management cost models?
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131. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Enterprise process management services/products?
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