Читать книгу Health Management Resources A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What is the scope of Health Management Resources?
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2. What defines best in class?
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3. How does the Health Management Resources manager ensure against scope creep?
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4. Is the work to date meeting requirements?
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5. Has the Health Management Resources work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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6. Has a high-level ‘as is’ process map been completed, verified and validated?
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7. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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8. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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9. Have the customer needs been translated into specific, measurable requirements? How?
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10. Are roles and responsibilities formally defined?
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11. Do you have a Health Management Resources success story or case study ready to tell and share?
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12. What is the worst case scenario?
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13. Are there any constraints known that bear on the ability to perform Health Management Resources work? How is the team addressing them?
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14. How will the Health Management Resources team and the group measure complete success of Health Management Resources?
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15. What are the core elements of the Health Management Resources business case?
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16. The political context: who holds power?
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17. What system do you use for gathering Health Management Resources information?
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18. How do you build the right business case?
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19. What constraints exist that might impact the team?
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20. How do you gather Health Management Resources requirements?
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21. What is out-of-scope initially?
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22. Who are the Health Management Resources improvement team members, including Management Leads and Coaches?
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23. What information do you gather?
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24. Has a Health Management Resources requirement not been met?
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25. Has everyone on the team, including the team leaders, been properly trained?
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26. What are the Health Management Resources tasks and definitions?
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27. What is the scope of the Health Management Resources work?
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28. What would be the goal or target for a Health Management Resources’s improvement team?
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29. Has the direction changed at all during the course of Health Management Resources? If so, when did it change and why?
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30. Are all requirements met?
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31. How do you manage unclear Health Management Resources requirements?
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32. What are (control) requirements for Health Management Resources Information?
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33. Are different versions of process maps needed to account for the different types of inputs?
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34. How do you manage scope?
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35. What is the scope of the Health Management Resources effort?
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36. What is the definition of success?
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37. How and when will the baselines be defined?
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38. What is in scope?
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39. How do you catch Health Management Resources definition inconsistencies?
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40. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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41. Will a Health Management Resources production readiness review be required?
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42. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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43. Who is gathering Health Management Resources information?
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44. Has/have the customer(s) been identified?
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45. Is Health Management Resources required?
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46. Is the scope of Health Management Resources defined?
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47. Has your scope been defined?
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48. Is there a critical path to deliver Health Management Resources results?
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49. What key stakeholder process output measure(s) does Health Management Resources leverage and how?
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50. How often are the team meetings?
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51. When are meeting minutes sent out? Who is on the distribution list?
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52. What intelligence can you gather?
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53. What sort of initial information to gather?
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54. Does the team have regular meetings?
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55. Is the Health Management Resources scope complete and appropriately sized?
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56. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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57. Have specific policy objectives been defined?
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58. When is the estimated completion date?
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59. What is the definition of Health Management Resources excellence?
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60. What Health Management Resources requirements should be gathered?
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61. Does the scope remain the same?
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62. How will variation in the actual durations of each activity be dealt with to ensure that the expected Health Management Resources results are met?
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63. Who defines (or who defined) the rules and roles?
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64. How did the Health Management Resources manager receive input to the development of a Health Management Resources improvement plan and the estimated completion dates/times of each activity?
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65. Why are you doing Health Management Resources and what is the scope?
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66. Is the Health Management Resources scope manageable?
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67. What are the tasks and definitions?
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68. How do you think the partners involved in Health Management Resources would have defined success?
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69. How do you gather requirements?
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70. When is/was the Health Management Resources start date?
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71. What was the context?
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72. Have all of the relationships been defined properly?
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73. What are the Health Management Resources use cases?
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74. What are the record-keeping requirements of Health Management Resources activities?
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75. How can the value of Health Management Resources be defined?
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76. How do you gather the stories?
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77. What gets examined?
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78. What is out of scope?
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79. Are required metrics defined, what are they?
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80. Have all basic functions of Health Management Resources been defined?
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81. How do you keep key subject matter experts in the loop?
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82. What are the requirements for audit information?
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83. How is the team tracking and documenting its work?
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84. Is there any additional Health Management Resources definition of success?
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85. Are the Health Management Resources requirements complete?
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86. Are audit criteria, scope, frequency and methods defined?
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87. Has a team charter been developed and communicated?
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88. How are consistent Health Management Resources definitions important?
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89. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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90. Are there different segments of customers?
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91. Has a project plan, Gantt chart, or similar been developed/completed?
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92. How do you manage changes in Health Management Resources requirements?
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93. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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94. How would you define Health Management Resources leadership?
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95. Is Health Management Resources linked to key stakeholder goals and objectives?
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96. What scope to assess?
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97. What is the context?
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98. What critical content must be communicated – who, what, when, where, and how?
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99. Who approved the Health Management Resources scope?
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100. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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101. What happens if Health Management Resources’s scope changes?
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102. What are the dynamics of the communication plan?
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103. What Health Management Resources services do you require?
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104. Are resources adequate for the scope?
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105. If substitutes have been appointed, have they been briefed on the Health Management Resources goals and received regular communications as to the progress to date?
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106. What knowledge or experience is required?
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107. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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108. What are the compelling stakeholder reasons for embarking on Health Management Resources?
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109. Where can you gather more information?
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110. Are task requirements clearly defined?
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111. What baselines are required to be defined and managed?
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112. Are approval levels defined for contracts and supplements to contracts?
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113. How was the ‘as is’ process map developed, reviewed, verified and validated?
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114. How do you hand over Health Management Resources context?
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115. What is a worst-case scenario for losses?
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116. Do you have organizational privacy requirements?
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117. How have you defined all Health Management Resources requirements first?
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118. How would you define the culture at your organization, how susceptible is it to Health Management Resources changes?
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119. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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120. What customer feedback methods were used to solicit their input?
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121. Are the Health Management Resources requirements testable?
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122. What sources do you use to gather information for a Health Management Resources study?
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123. What are the rough order estimates on cost savings/opportunities that Health Management Resources brings?
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124. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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125. Are accountability and ownership for Health Management Resources clearly defined?
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126. Is special Health Management Resources user knowledge required?
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127. Is Health Management Resources currently on schedule according to the plan?
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128. Is scope creep really all bad news?
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129. Do you all define Health Management Resources in the same way?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Health Management Resources Index at the beginning of the Self-Assessment.
