Читать книгу Healthcare Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6
ОглавлениеTable of Contents
About The Art of Service7
Included Resources - how to access7
Purpose of this Self-Assessment9
How to use the Self-Assessment10
Healthcare Services
Scorecard Example12
Healthcare Services
Scorecard13
BEGINNING OF THE
SELF-ASSESSMENT:14
CRITERION #1: RECOGNIZE15
CRITERION #2: DEFINE:27
CRITERION #3: MEASURE:42
CRITERION #4: ANALYZE:57
CRITERION #5: IMPROVE:73
CRITERION #6: CONTROL:88
CRITERION #7: SUSTAIN:100
Healthcare Services and Managing Projects, Criteria for Project Managers:125
1.0 Initiating Process Group: Healthcare Services126
1.1 Project Charter: Healthcare Services128
1.2 Stakeholder Register: Healthcare Services130
1.3 Stakeholder Analysis Matrix: Healthcare Services131
2.0 Planning Process Group: Healthcare Services133
2.1 Project Management Plan: Healthcare Services135
2.2 Scope Management Plan: Healthcare Services137
2.3 Requirements Management Plan: Healthcare Services139
2.4 Requirements Documentation: Healthcare Services141
2.5 Requirements Traceability Matrix: Healthcare Services143
2.6 Project Scope Statement: Healthcare Services145
2.7 Assumption and Constraint Log: Healthcare Services147
2.8 Work Breakdown Structure: Healthcare Services149
2.9 WBS Dictionary: Healthcare Services151
2.10 Schedule Management Plan: Healthcare Services154
2.11 Activity List: Healthcare Services156
2.12 Activity Attributes: Healthcare Services158
2.13 Milestone List: Healthcare Services160
2.14 Network Diagram: Healthcare Services162
2.15 Activity Resource Requirements: Healthcare Services164
2.16 Resource Breakdown Structure: Healthcare Services166
2.17 Activity Duration Estimates: Healthcare Services168
2.18 Duration Estimating Worksheet: Healthcare Services170
2.19 Project Schedule: Healthcare Services172
2.20 Cost Management Plan: Healthcare Services174
2.21 Activity Cost Estimates: Healthcare Services176
2.22 Cost Estimating Worksheet: Healthcare Services178
2.23 Cost Baseline: Healthcare Services180
2.24 Quality Management Plan: Healthcare Services182
2.25 Quality Metrics: Healthcare Services184
2.26 Process Improvement Plan: Healthcare Services186
2.27 Responsibility Assignment Matrix: Healthcare Services188
2.28 Roles and Responsibilities: Healthcare Services190
2.29 Human Resource Management Plan: Healthcare Services192
2.30 Communications Management Plan: Healthcare Services194
2.31 Risk Management Plan: Healthcare Services196
2.32 Risk Register: Healthcare Services198
2.33 Probability and Impact Assessment: Healthcare Services200
2.34 Probability and Impact Matrix: Healthcare Services202
2.35 Risk Data Sheet: Healthcare Services204
2.36 Procurement Management Plan: Healthcare Services206
2.37 Source Selection Criteria: Healthcare Services208
2.38 Stakeholder Management Plan: Healthcare Services210
2.39 Change Management Plan: Healthcare Services212
3.0 Executing Process Group: Healthcare Services214
3.1 Team Member Status Report: Healthcare Services216
3.2 Change Request: Healthcare Services218
3.3 Change Log: Healthcare Services220
3.4 Decision Log: Healthcare Services222
3.5 Quality Audit: Healthcare Services224
3.6 Team Directory: Healthcare Services227
3.7 Team Operating Agreement: Healthcare Services229
3.8 Team Performance Assessment: Healthcare Services231
3.9 Team Member Performance Assessment: Healthcare Services233
3.10 Issue Log: Healthcare Services235
4.0 Monitoring and Controlling Process Group: Healthcare Services237
4.1 Project Performance Report: Healthcare Services239
4.2 Variance Analysis: Healthcare Services241
4.3 Earned Value Status: Healthcare Services243
4.4 Risk Audit: Healthcare Services245
4.5 Contractor Status Report: Healthcare Services247
4.6 Formal Acceptance: Healthcare Services249
5.0 Closing Process Group: Healthcare Services251
5.1 Procurement Audit: Healthcare Services253
5.2 Contract Close-Out: Healthcare Services256
5.3 Project or Phase Close-Out: Healthcare Services258
5.4 Lessons Learned: Healthcare Services260
Index262
