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Table of Contents

About The Art of Service8

Included Resources - how to access8

Purpose of this Self-Assessment10

How to use the Self-Assessment11

Health Action Process Approach

Scorecard Example13

Health Action Process Approach

Scorecard14

BEGINNING OF THE

SELF-ASSESSMENT:15

CRITERION #1: RECOGNIZE16

CRITERION #2: DEFINE:28

CRITERION #3: MEASURE:44

CRITERION #4: ANALYZE:58

CRITERION #5: IMPROVE:75

CRITERION #6: CONTROL:91

CRITERION #7: SUSTAIN:104

Health Action Process Approach and Managing Projects, Criteria for Project Managers:129

1.0 Initiating Process Group: Health Action Process Approach130

1.1 Project Charter: Health Action Process Approach132

1.2 Stakeholder Register: Health Action Process Approach134

1.3 Stakeholder Analysis Matrix: Health Action Process Approach135

2.0 Planning Process Group: Health Action Process Approach137

2.1 Project Management Plan: Health Action Process Approach139

2.2 Scope Management Plan: Health Action Process Approach141

2.3 Requirements Management Plan: Health Action Process Approach143

2.4 Requirements Documentation: Health Action Process Approach145

2.5 Requirements Traceability Matrix: Health Action Process Approach147

2.6 Project Scope Statement: Health Action Process Approach149

2.7 Assumption and Constraint Log: Health Action Process Approach151

2.8 Work Breakdown Structure: Health Action Process Approach153

2.9 WBS Dictionary: Health Action Process Approach155

2.10 Schedule Management Plan: Health Action Process Approach157

2.11 Activity List: Health Action Process Approach159

2.12 Activity Attributes: Health Action Process Approach161

2.13 Milestone List: Health Action Process Approach163

2.14 Network Diagram: Health Action Process Approach165

2.15 Activity Resource Requirements: Health Action Process Approach167

2.16 Resource Breakdown Structure: Health Action Process Approach169

2.17 Activity Duration Estimates: Health Action Process Approach171

2.18 Duration Estimating Worksheet: Health Action Process Approach173

2.19 Project Schedule: Health Action Process Approach175

2.20 Cost Management Plan: Health Action Process Approach177

2.21 Activity Cost Estimates: Health Action Process Approach179

2.22 Cost Estimating Worksheet: Health Action Process Approach181

2.23 Cost Baseline: Health Action Process Approach183

2.24 Quality Management Plan: Health Action Process Approach185

2.25 Quality Metrics: Health Action Process Approach187

2.26 Process Improvement Plan: Health Action Process Approach189

2.27 Responsibility Assignment Matrix: Health Action Process Approach191

2.28 Roles and Responsibilities: Health Action Process Approach193

2.29 Human Resource Management Plan: Health Action Process Approach195

2.30 Communications Management Plan: Health Action Process Approach197

2.31 Risk Management Plan: Health Action Process Approach199

2.32 Risk Register: Health Action Process Approach201

2.33 Probability and Impact Assessment: Health Action Process Approach203

2.34 Probability and Impact Matrix: Health Action Process Approach205

2.35 Risk Data Sheet: Health Action Process Approach207

2.36 Procurement Management Plan: Health Action Process Approach209

2.37 Source Selection Criteria: Health Action Process Approach211

2.38 Stakeholder Management Plan: Health Action Process Approach213

2.39 Change Management Plan: Health Action Process Approach215

3.0 Executing Process Group: Health Action Process Approach217

3.1 Team Member Status Report: Health Action Process Approach219

3.2 Change Request: Health Action Process Approach221

3.3 Change Log: Health Action Process Approach223

3.4 Decision Log: Health Action Process Approach225

3.5 Quality Audit: Health Action Process Approach227

3.6 Team Directory: Health Action Process Approach230

3.7 Team Operating Agreement: Health Action Process Approach232

3.8 Team Performance Assessment: Health Action Process Approach234

3.9 Team Member Performance Assessment: Health Action Process Approach236

3.10 Issue Log: Health Action Process Approach238

4.0 Monitoring and Controlling Process Group: Health Action Process Approach240

4.1 Project Performance Report: Health Action Process Approach242

4.2 Variance Analysis: Health Action Process Approach244

4.3 Earned Value Status: Health Action Process Approach246

4.4 Risk Audit: Health Action Process Approach248

4.5 Contractor Status Report: Health Action Process Approach250

4.6 Formal Acceptance: Health Action Process Approach252

5.0 Closing Process Group: Health Action Process Approach254

5.1 Procurement Audit: Health Action Process Approach256

5.2 Contract Close-Out: Health Action Process Approach259

5.3 Project or Phase Close-Out: Health Action Process Approach261

5.4 Lessons Learned: Health Action Process Approach263

Index265

Health Action Process Approach A Complete Guide - 2020 Edition

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