Читать книгу Human Services Center A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6

Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Human Services Center

Scorecard Example12

Human Services Center

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:26

CRITERION #3: MEASURE:42

CRITERION #4: ANALYZE:56

CRITERION #5: IMPROVE:72

CRITERION #6: CONTROL:89

CRITERION #7: SUSTAIN:102

Human Services Center and Managing Projects, Criteria for Project Managers:127

1.0 Initiating Process Group: Human Services Center128

1.1 Project Charter: Human Services Center130

1.2 Stakeholder Register: Human Services Center132

1.3 Stakeholder Analysis Matrix: Human Services Center133

2.0 Planning Process Group: Human Services Center135

2.1 Project Management Plan: Human Services Center137

2.2 Scope Management Plan: Human Services Center139

2.3 Requirements Management Plan: Human Services Center141

2.4 Requirements Documentation: Human Services Center143

2.5 Requirements Traceability Matrix: Human Services Center145

2.6 Project Scope Statement: Human Services Center147

2.7 Assumption and Constraint Log: Human Services Center149

2.8 Work Breakdown Structure: Human Services Center151

2.9 WBS Dictionary: Human Services Center153

2.10 Schedule Management Plan: Human Services Center156

2.11 Activity List: Human Services Center158

2.12 Activity Attributes: Human Services Center160

2.13 Milestone List: Human Services Center162

2.14 Network Diagram: Human Services Center164

2.15 Activity Resource Requirements: Human Services Center166

2.16 Resource Breakdown Structure: Human Services Center168

2.17 Activity Duration Estimates: Human Services Center170

2.18 Duration Estimating Worksheet: Human Services Center172

2.19 Project Schedule: Human Services Center174

2.20 Cost Management Plan: Human Services Center176

2.21 Activity Cost Estimates: Human Services Center178

2.22 Cost Estimating Worksheet: Human Services Center180

2.23 Cost Baseline: Human Services Center182

2.24 Quality Management Plan: Human Services Center184

2.25 Quality Metrics: Human Services Center186

2.26 Process Improvement Plan: Human Services Center188

2.27 Responsibility Assignment Matrix: Human Services Center190

2.28 Roles and Responsibilities: Human Services Center192

2.29 Human Resource Management Plan: Human Services Center194

2.30 Communications Management Plan: Human Services Center196

2.31 Risk Management Plan: Human Services Center198

2.32 Risk Register: Human Services Center200

2.33 Probability and Impact Assessment: Human Services Center202

2.34 Probability and Impact Matrix: Human Services Center204

2.35 Risk Data Sheet: Human Services Center206

2.36 Procurement Management Plan: Human Services Center208

2.37 Source Selection Criteria: Human Services Center210

2.38 Stakeholder Management Plan: Human Services Center212

2.39 Change Management Plan: Human Services Center214

3.0 Executing Process Group: Human Services Center216

3.1 Team Member Status Report: Human Services Center218

3.2 Change Request: Human Services Center220

3.3 Change Log: Human Services Center222

3.4 Decision Log: Human Services Center224

3.5 Quality Audit: Human Services Center226

3.6 Team Directory: Human Services Center229

3.7 Team Operating Agreement: Human Services Center231

3.8 Team Performance Assessment: Human Services Center233

3.9 Team Member Performance Assessment: Human Services Center235

3.10 Issue Log: Human Services Center237

4.0 Monitoring and Controlling Process Group: Human Services Center239

4.1 Project Performance Report: Human Services Center241

4.2 Variance Analysis: Human Services Center243

4.3 Earned Value Status: Human Services Center245

4.4 Risk Audit: Human Services Center247

4.5 Contractor Status Report: Human Services Center249

4.6 Formal Acceptance: Human Services Center251

5.0 Closing Process Group: Human Services Center253

5.1 Procurement Audit: Human Services Center255

5.2 Contract Close-Out: Human Services Center258

5.3 Project or Phase Close-Out: Human Services Center260

5.4 Lessons Learned: Human Services Center262

Index264