Читать книгу Human Services Center A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you recognize an Human Services Center objection?
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2. Who should resolve the Human Services Center issues?
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3. What are the timeframes required to resolve each of the issues/problems?
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4. What do employees need in the short term?
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5. Which issues are too important to ignore?
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6. What extra resources will you need?
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7. For your Human Services Center project, identify and describe the business environment, is there more than one layer to the business environment?
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8. What activities does the governance board need to consider?
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9. What should be considered when identifying available resources, constraints, and deadlines?
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10. What Human Services Center problem should be solved?
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11. Are there recognized Human Services Center problems?
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12. What resources or support might you need?
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13. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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14. How many trainings, in total, are needed?
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15. What is the problem and/or vulnerability?
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16. Do you need different information or graphics?
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17. Are there Human Services Center problems defined?
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18. How do you recognize an objection?
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19. How are the Human Services Center’s objectives aligned to the group’s overall stakeholder strategy?
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20. Does the problem have ethical dimensions?
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21. What Human Services Center coordination do you need?
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22. What tools and technologies are needed for a custom Human Services Center project?
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23. As a sponsor, customer or management, how important is it to meet goals, objectives?
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24. How much are sponsors, customers, partners, stakeholders involved in Human Services Center? In other words, what are the risks, if Human Services Center does not deliver successfully?
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25. Which needs are not included or involved?
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26. What needs to stay?
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27. Would you recognize a threat from the inside?
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28. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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29. To what extent does each concerned units management team recognize Human Services Center as an effective investment?
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30. What is the extent or complexity of the Human Services Center problem?
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31. Are there any revenue recognition issues?
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32. Who needs to know?
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33. How do you assess your Human Services Center workforce capability and capacity needs, including skills, competencies, and staffing levels?
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34. Is it needed?
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35. Are employees recognized for desired behaviors?
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36. What are your needs in relation to Human Services Center skills, labor, equipment, and markets?
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37. Is the need for organizational change recognized?
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38. How can auditing be a preventative security measure?
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39. What are the clients issues and concerns?
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40. Will new equipment/products be required to facilitate Human Services Center delivery, for example is new software needed?
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41. What problems are you facing and how do you consider Human Services Center will circumvent those obstacles?
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42. What training and capacity building actions are needed to implement proposed reforms?
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43. Who needs to know about Human Services Center?
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44. How are you going to measure success?
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45. Are losses recognized in a timely manner?
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46. Can management personnel recognize the monetary benefit of Human Services Center?
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47. What Human Services Center capabilities do you need?
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48. Why is this needed?
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49. Are problem definition and motivation clearly presented?
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50. How do you identify the kinds of information that you will need?
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51. What would happen if Human Services Center weren’t done?
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52. Where do you need to exercise leadership?
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53. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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54. Who are your key stakeholders who need to sign off?
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55. Who else hopes to benefit from it?
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56. Does your organization need more Human Services Center education?
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57. Where is training needed?
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58. How do you identify subcontractor relationships?
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59. Think about the people you identified for your Human Services Center project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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60. What Human Services Center events should you attend?
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61. What vendors make products that address the Human Services Center needs?
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62. Which information does the Human Services Center business case need to include?
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63. What are the stakeholder objectives to be achieved with Human Services Center?
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64. What prevents you from making the changes you know will make you a more effective Human Services Center leader?
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65. Is the quality assurance team identified?
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66. Are there any specific expectations or concerns about the Human Services Center team, Human Services Center itself?
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67. Who needs budgets?
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68. What are the minority interests and what amount of minority interests can be recognized?
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69. Who needs what information?
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70. Why the need?
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71. What situation(s) led to this Human Services Center Self Assessment?
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72. How does it fit into your organizational needs and tasks?
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73. What creative shifts do you need to take?
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74. Do you know what you need to know about Human Services Center?
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75. What is the recognized need?
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76. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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77. Who defines the rules in relation to any given issue?
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78. Will a response program recognize when a crisis occurs and provide some level of response?
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79. Did you miss any major Human Services Center issues?
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80. What are the expected benefits of Human Services Center to the stakeholder?
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81. Consider your own Human Services Center project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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82. To what extent would your organization benefit from being recognized as a award recipient?
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83. How are training requirements identified?
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84. Does Human Services Center create potential expectations in other areas that need to be recognized and considered?
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85. What is the problem or issue?
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86. Have you identified your Human Services Center key performance indicators?
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87. What is the Human Services Center problem definition? What do you need to resolve?
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88. What are the Human Services Center resources needed?
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89. What does Human Services Center success mean to the stakeholders?
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90. What do you need to start doing?
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91. What is the smallest subset of the problem you can usefully solve?
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92. Do you need to avoid or amend any Human Services Center activities?
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93. What needs to be done?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Human Services Center Index at the beginning of the Self-Assessment.
