Читать книгу Health Care Quality A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Where can you go to verify the info?
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2. What causes extra work or rework?
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3. What do you measure and why?
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4. What would it cost to replace your technology?
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5. How will measures be used to manage and adapt?
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6. What users will be impacted?
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7. How will you measure success?
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8. What happens if cost savings do not materialize?
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9. How do you verify Health care quality completeness and accuracy?
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10. Are supply costs steady or fluctuating?
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11. What are you verifying?
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12. Are there competing Health care quality priorities?
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13. What are the costs of delaying Health care quality action?
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14. Why do you expend time and effort to implement measurement, for whom?
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15. What potential environmental factors impact the Health care quality effort?
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16. What is the root cause(s) of the problem?
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17. What measurements are possible, practicable and meaningful?
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18. What does your operating model cost?
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19. How frequently do you verify your Health care quality strategy?
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20. How will success or failure be measured?
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21. How do you verify the Health care quality requirements quality?
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22. How will costs be allocated?
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23. When a disaster occurs, who gets priority?
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24. How do you verify performance?
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25. What is the cost of rework?
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26. Have design-to-cost goals been established?
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27. Are the Health care quality benefits worth its costs?
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28. Are you able to realize any cost savings?
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29. What disadvantage does this cause for the user?
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30. Has a cost center been established?
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31. How do you verify and validate the Health care quality data?
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32. Does management have the right priorities among projects?
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33. Are you taking your company in the direction of better and revenue or cheaper and cost?
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34. What do people want to verify?
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35. How do you measure success?
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36. Have you included everything in your Health care quality cost models?
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37. How do you verify if Health care quality is built right?
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38. What are the types and number of measures to use?
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39. What are your operating costs?
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40. How will you measure your Health care quality effectiveness?
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41. How are measurements made?
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42. What causes mismanagement?
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43. Are there measurements based on task performance?
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44. What is the Health care quality business impact?
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45. Was a business case (cost/benefit) developed?
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46. How can a Health care quality test verify your ideas or assumptions?
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47. Is the solution cost-effective?
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48. What could cause delays in the schedule?
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49. The approach of traditional Health care quality works for detail complexity but is focused on a systematic approach rather than an understanding of the nature of systems themselves, what approach will permit your organization to deal with the kind of unpredictable emergent behaviors that dynamic complexity can introduce?
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50. How do you aggregate measures across priorities?
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51. How are costs allocated?
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52. How is the value delivered by Health care quality being measured?
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53. Are indirect costs charged to the Health care quality program?
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54. What are your key Health care quality organizational performance measures, including key short and longer-term financial measures?
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55. What does a Test Case verify?
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56. What is the total cost related to deploying Health care quality, including any consulting or professional services?
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57. How is performance measured?
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58. At what cost?
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59. What are the uncertainties surrounding estimates of impact?
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60. What details are required of the Health care quality cost structure?
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61. What are the Health care quality investment costs?
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62. Does the Health care quality task fit the client’s priorities?
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63. How can you measure Health care quality in a systematic way?
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64. What are your primary costs, revenues, assets?
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65. How can you manage cost down?
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66. What is the total fixed cost?
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67. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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68. How can you measure the performance?
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69. What are the current costs of the Health care quality process?
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70. What drives O&M cost?
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71. Is the cost worth the Health care quality effort ?
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72. What are hidden Health care quality quality costs?
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73. How do you control the overall costs of your work processes?
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74. What relevant entities could be measured?
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75. What are the costs of reform?
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76. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Health care quality services/products?
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77. What are the estimated costs of proposed changes?
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78. Are missed Health care quality opportunities costing your organization money?
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79. What harm might be caused?
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80. Did you tackle the cause or the symptom?
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81. What can be used to verify compliance?
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82. Is there an opportunity to verify requirements?
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83. How sensitive must the Health care quality strategy be to cost?
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84. How can you reduce the costs of obtaining inputs?
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85. Do the benefits outweigh the costs?
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86. What are the costs?
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87. Where is it measured?
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88. Among the Health care quality product and service cost to be estimated, which is considered hardest to estimate?
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89. How long to keep data and how to manage retention costs?
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90. Who should receive measurement reports?
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91. How do your measurements capture actionable Health care quality information for use in exceeding your customers expectations and securing your customers engagement?
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92. Why do the measurements/indicators matter?
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93. Which costs should be taken into account?
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94. How can you reduce costs?
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95. Do you verify that corrective actions were taken?
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96. What causes investor action?
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97. What methods are feasible and acceptable to estimate the impact of reforms?
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98. How to cause the change?
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99. Are the units of measure consistent?
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100. Does a Health care quality quantification method exist?
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101. How are you verifying it?
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102. How frequently do you track Health care quality measures?
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103. Who is involved in verifying compliance?
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104. What is the cause of any Health care quality gaps?
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105. How do you measure variability?
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106. Are the measurements objective?
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107. Are there any easy-to-implement alternatives to Health care quality? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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108. Are actual costs in line with budgeted costs?
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109. How is progress measured?
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110. Why a Health care quality focus?
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111. How do you quantify and qualify impacts?
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112. What are allowable costs?
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113. Who pays the cost?
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114. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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115. What could cause you to change course?
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116. How do you verify and develop ideas and innovations?
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117. What are the Health care quality key cost drivers?
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118. Do you have an issue in getting priority?
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119. When are costs are incurred?
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120. How do you verify the authenticity of the data and information used?
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121. How do you prevent mis-estimating cost?
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122. Are you aware of what could cause a problem?
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123. What causes innovation to fail or succeed in your organization?
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124. What tests verify requirements?
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125. What evidence is there and what is measured?
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126. Do you have a flow diagram of what happens?
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127. When should you bother with diagrams?
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128. Which Health care quality impacts are significant?
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129. What are the costs and benefits?
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130. What is measured? Why?
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131. How do you verify your resources?
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132. Are Health care quality vulnerabilities categorized and prioritized?
