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Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

Voice Analysis

Scorecard Example12

Voice Analysis

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:27

CRITERION #3: MEASURE:42

CRITERION #4: ANALYZE:57

CRITERION #5: IMPROVE:73

CRITERION #6: CONTROL:88

CRITERION #7: SUSTAIN:100

Voice Analysis and Managing Projects, Criteria for Project Managers:125

1.0 Initiating Process Group: Voice Analysis126

1.1 Project Charter: Voice Analysis128

1.2 Stakeholder Register: Voice Analysis130

1.3 Stakeholder Analysis Matrix: Voice Analysis131

2.0 Planning Process Group: Voice Analysis133

2.1 Project Management Plan: Voice Analysis135

2.2 Scope Management Plan: Voice Analysis137

2.3 Requirements Management Plan: Voice Analysis139

2.4 Requirements Documentation: Voice Analysis141

2.5 Requirements Traceability Matrix: Voice Analysis143

2.6 Project Scope Statement: Voice Analysis145

2.7 Assumption and Constraint Log: Voice Analysis148

2.8 Work Breakdown Structure: Voice Analysis150

2.9 WBS Dictionary: Voice Analysis152

2.10 Schedule Management Plan: Voice Analysis154

2.11 Activity List: Voice Analysis156

2.12 Activity Attributes: Voice Analysis158

2.13 Milestone List: Voice Analysis160

2.14 Network Diagram: Voice Analysis162

2.15 Activity Resource Requirements: Voice Analysis164

2.16 Resource Breakdown Structure: Voice Analysis165

2.17 Activity Duration Estimates: Voice Analysis167

2.18 Duration Estimating Worksheet: Voice Analysis169

2.19 Project Schedule: Voice Analysis171

2.20 Cost Management Plan: Voice Analysis173

2.21 Activity Cost Estimates: Voice Analysis175

2.22 Cost Estimating Worksheet: Voice Analysis177

2.23 Cost Baseline: Voice Analysis179

2.24 Quality Management Plan: Voice Analysis181

2.25 Quality Metrics: Voice Analysis183

2.26 Process Improvement Plan: Voice Analysis185

2.27 Responsibility Assignment Matrix: Voice Analysis187

2.28 Roles and Responsibilities: Voice Analysis189

2.29 Human Resource Management Plan: Voice Analysis191

2.30 Communications Management Plan: Voice Analysis193

2.31 Risk Management Plan: Voice Analysis195

2.32 Risk Register: Voice Analysis197

2.33 Probability and Impact Assessment: Voice Analysis199

2.34 Probability and Impact Matrix: Voice Analysis201

2.35 Risk Data Sheet: Voice Analysis203

2.36 Procurement Management Plan: Voice Analysis205

2.37 Source Selection Criteria: Voice Analysis207

2.38 Stakeholder Management Plan: Voice Analysis209

2.39 Change Management Plan: Voice Analysis211

3.0 Executing Process Group: Voice Analysis213

3.1 Team Member Status Report: Voice Analysis215

3.2 Change Request: Voice Analysis217

3.3 Change Log: Voice Analysis219

3.4 Decision Log: Voice Analysis221

3.5 Quality Audit: Voice Analysis223

3.6 Team Directory: Voice Analysis225

3.7 Team Operating Agreement: Voice Analysis227

3.8 Team Performance Assessment: Voice Analysis229

3.9 Team Member Performance Assessment: Voice Analysis231

3.10 Issue Log: Voice Analysis233

4.0 Monitoring and Controlling Process Group: Voice Analysis235

4.1 Project Performance Report: Voice Analysis237

4.2 Variance Analysis: Voice Analysis239

4.3 Earned Value Status: Voice Analysis241

4.4 Risk Audit: Voice Analysis243

4.5 Contractor Status Report: Voice Analysis245

4.6 Formal Acceptance: Voice Analysis247

5.0 Closing Process Group: Voice Analysis249

5.1 Procurement Audit: Voice Analysis251

5.2 Contract Close-Out: Voice Analysis253

5.3 Project or Phase Close-Out: Voice Analysis255

5.4 Lessons Learned: Voice Analysis257

Index259

Voice Analysis A Complete Guide - 2020 Edition

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