Читать книгу Voice Analysis A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What information do users need?
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2. Where is training needed?
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3. To what extent does each concerned units management team recognize Voice analysis as an effective investment?
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4. Is the quality assurance team identified?
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5. Will a response program recognize when a crisis occurs and provide some level of response?
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6. Think about the people you identified for your Voice analysis project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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7. What are your needs in relation to Voice analysis skills, labor, equipment, and markets?
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8. What is the smallest subset of the problem you can usefully solve?
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9. Why the need?
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10. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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11. What problems are you facing and how do you consider Voice analysis will circumvent those obstacles?
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12. What tools and technologies are needed for a custom Voice analysis project?
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13. Which needs are not included or involved?
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14. What does Voice analysis success mean to the stakeholders?
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15. How are training requirements identified?
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16. How do you identify the kinds of information that you will need?
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17. Who are your key stakeholders who need to sign off?
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18. Is it needed?
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19. Who defines the rules in relation to any given issue?
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20. Are there regulatory / compliance issues?
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21. How do you identify subcontractor relationships?
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22. Are there any specific expectations or concerns about the Voice analysis team, Voice analysis itself?
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23. Does the problem have ethical dimensions?
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24. What do you need to start doing?
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25. Do you need different information or graphics?
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26. What is the recognized need?
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27. How are you going to measure success?
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28. How do you recognize an Voice analysis objection?
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29. Whom do you really need or want to serve?
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30. What are the minority interests and what amount of minority interests can be recognized?
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31. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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32. Who needs what information?
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33. What resources or support might you need?
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34. What are the stakeholder objectives to be achieved with Voice analysis?
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35. Are controls defined to recognize and contain problems?
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36. What Voice analysis coordination do you need?
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37. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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38. What is the Voice analysis problem definition? What do you need to resolve?
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39. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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40. Who should resolve the Voice analysis issues?
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41. Which issues are too important to ignore?
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42. What training and capacity building actions are needed to implement proposed reforms?
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43. What Voice analysis events should you attend?
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44. Do you have/need 24-hour access to key personnel?
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45. Will it solve real problems?
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46. Are employees recognized for desired behaviors?
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47. How much are sponsors, customers, partners, stakeholders involved in Voice analysis? In other words, what are the risks, if Voice analysis does not deliver successfully?
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48. What Voice analysis capabilities do you need?
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49. What should be considered when identifying available resources, constraints, and deadlines?
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50. What prevents you from making the changes you know will make you a more effective Voice analysis leader?
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51. What else needs to be measured?
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52. Who needs to know about Voice analysis?
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53. Are there recognized Voice analysis problems?
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54. What creative shifts do you need to take?
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55. When a Voice analysis manager recognizes a problem, what options are available?
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56. What is the problem and/or vulnerability?
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57. Where do you need to exercise leadership?
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58. What Voice analysis problem should be solved?
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59. What extra resources will you need?
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60. What situation(s) led to this Voice analysis Self Assessment?
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61. How many trainings, in total, are needed?
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62. Who needs budgets?
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63. Have you identified your Voice analysis key performance indicators?
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64. How does it fit into your organizational needs and tasks?
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65. How can auditing be a preventative security measure?
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66. Consider your own Voice analysis project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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67. What are the timeframes required to resolve each of the issues/problems?
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68. What are the Voice analysis resources needed?
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69. Does your organization need more Voice analysis education?
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70. What is the problem or issue?
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71. Is the need for organizational change recognized?
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72. As a sponsor, customer or management, how important is it to meet goals, objectives?
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73. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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74. Are there Voice analysis problems defined?
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75. Will new equipment/products be required to facilitate Voice analysis delivery, for example is new software needed?
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76. How are the Voice analysis’s objectives aligned to the group’s overall stakeholder strategy?
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77. What needs to be done?
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78. Who else hopes to benefit from it?
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79. What is the extent or complexity of the Voice analysis problem?
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80. What are the clients issues and concerns?
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81. Do you know what you need to know about Voice analysis?
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82. Will Voice analysis deliverables need to be tested and, if so, by whom?
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83. How do you take a forward-looking perspective in identifying Voice analysis research related to market response and models?
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84. Did you miss any major Voice analysis issues?
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85. What would happen if Voice analysis weren’t done?
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86. For your Voice analysis project, identify and describe the business environment, is there more than one layer to the business environment?
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87. Does Voice analysis create potential expectations in other areas that need to be recognized and considered?
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88. Are problem definition and motivation clearly presented?
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89. Are losses recognized in a timely manner?
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90. Do you recognize Voice analysis achievements?
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91. Can management personnel recognize the monetary benefit of Voice analysis?
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92. Would you recognize a threat from the inside?
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93. How do you recognize an objection?
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94. Are there any revenue recognition issues?
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95. What activities does the governance board need to consider?
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96. What are the expected benefits of Voice analysis to the stakeholder?
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97. What needs to stay?
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98. Why is this needed?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Voice analysis Index at the beginning of the Self-Assessment.
