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CRITERION #1: RECOGNIZE


INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. What should be considered when identifying available resources, constraints, and deadlines?

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2. What does Business overhead success mean to the stakeholders?

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3. What are the stakeholder objectives to be achieved with Business overhead?

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4. Are there recognized Business overhead problems?

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5. Does Business overhead create potential expectations in other areas that need to be recognized and considered?

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6. What are the timeframes required to resolve each of the issues/problems?

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7. How do you identify subcontractor relationships?

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8. What is the extent or complexity of the Business overhead problem?

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9. Think about the people you identified for your Business overhead project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?

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10. What is the recognized need?

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11. Is the need for organizational change recognized?

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12. Would you recognize a threat from the inside?

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13. Where is training needed?

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14. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?

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15. Are there Business overhead problems defined?

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16. Which information does the Business overhead business case need to include?

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17. Will a response program recognize when a crisis occurs and provide some level of response?

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18. What activities does the governance board need to consider?

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19. What vendors make products that address the Business overhead needs?

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20. What are the minority interests and what amount of minority interests can be recognized?

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21. Are problem definition and motivation clearly presented?

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22. To what extent does each concerned units management team recognize Business overhead as an effective investment?

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23. What are the Business overhead resources needed?

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24. How do you recognize an objection?

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25. Is it needed?

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26. Did you miss any major Business overhead issues?

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27. Looking at each person individually – does every one have the qualities which are needed to work in this group?

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28. Who else hopes to benefit from it?

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29. Does your organization need more Business overhead education?

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30. Why the need?

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31. Who needs to know?

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32. How do you identify the kinds of information that you will need?

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33. How much are sponsors, customers, partners, stakeholders involved in Business overhead? In other words, what are the risks, if Business overhead does not deliver successfully?

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34. Does the problem have ethical dimensions?

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35. What extra resources will you need?

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36. Are there any revenue recognition issues?

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37. Which issues are too important to ignore?

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38. Which needs are not included or involved?

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39. To what extent would your organization benefit from being recognized as a award recipient?

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40. Do you know what you need to know about Business overhead?

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41. Are losses recognized in a timely manner?

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42. How are you going to measure success?

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43. Consider your own Business overhead project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?

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44. How are training requirements identified?

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45. Is the quality assurance team identified?

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46. How do you assess your Business overhead workforce capability and capacity needs, including skills, competencies, and staffing levels?

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47. What information do users need?

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48. Have you identified your Business overhead key performance indicators?

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49. Do you have/need 24-hour access to key personnel?

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50. Do you need to avoid or amend any Business overhead activities?

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51. What is the problem and/or vulnerability?

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52. What Business overhead events should you attend?

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53. Who needs what information?

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54. Will Business overhead deliverables need to be tested and, if so, by whom?

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55. What prevents you from making the changes you know will make you a more effective Business overhead leader?

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56. What training and capacity building actions are needed to implement proposed reforms?

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57. What are the expected benefits of Business overhead to the stakeholder?

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58. What do employees need in the short term?

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59. Who needs to know about Business overhead?

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60. What is the problem or issue?

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61. What else needs to be measured?

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62. How do you recognize an Business overhead objection?

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63. What creative shifts do you need to take?

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64. Are controls defined to recognize and contain problems?

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65. As a sponsor, customer or management, how important is it to meet goals, objectives?

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66. What are your needs in relation to Business overhead skills, labor, equipment, and markets?

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67. Do you recognize Business overhead achievements?

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68. Where do you need to exercise leadership?

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69. What tools and technologies are needed for a custom Business overhead project?

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70. For your Business overhead project, identify and describe the business environment, is there more than one layer to the business environment?

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71. How do you take a forward-looking perspective in identifying Business overhead research related to market response and models?

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72. How does it fit into your organizational needs and tasks?

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73. Why is this needed?

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74. What needs to stay?

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75. Are there any specific expectations or concerns about the Business overhead team, Business overhead itself?

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76. What do you need to start doing?

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77. What is the Business overhead problem definition? What do you need to resolve?

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78. What resources or support might you need?

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79. Who are your key stakeholders who need to sign off?

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80. Are there regulatory / compliance issues?

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81. Who needs budgets?

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82. How can auditing be a preventative security measure?

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83. What are the clients issues and concerns?

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84. Are you dealing with any of the same issues today as yesterday? What can you do about this?

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85. What would happen if Business overhead weren’t done?

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86. What Business overhead problem should be solved?

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87. Can management personnel recognize the monetary benefit of Business overhead?

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88. When a Business overhead manager recognizes a problem, what options are available?

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89. What Business overhead capabilities do you need?

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90. Do you need different information or graphics?

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91. Whom do you really need or want to serve?

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92. What problems are you facing and how do you consider Business overhead will circumvent those obstacles?

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93. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?

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94. What needs to be done?

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95. Will it solve real problems?

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96. Who defines the rules in relation to any given issue?

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97. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?

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98. What situation(s) led to this Business overhead Self Assessment?

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99. How are the Business overhead’s objectives aligned to the group’s overall stakeholder strategy?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Business overhead Index at the beginning of the Self-Assessment.

Business Overhead A Complete Guide - 2020 Edition

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