Читать книгу Communication Intelligence A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What do employees need in the short term?
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2. Who needs what information?
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3. What else needs to be measured?
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4. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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5. How do you identify subcontractor relationships?
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6. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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7. Do you need different information or graphics?
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8. What Communication intelligence capabilities do you need?
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9. What tools and technologies are needed for a custom Communication intelligence project?
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10. How do you assess your Communication intelligence workforce capability and capacity needs, including skills, competencies, and staffing levels?
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11. What needs to stay?
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12. Did you miss any major Communication intelligence issues?
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13. How do you identify the kinds of information that you will need?
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14. What resources or support might you need?
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15. How does it fit into your organizational needs and tasks?
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16. What would happen if Communication intelligence weren’t done?
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17. How can auditing be a preventative security measure?
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18. Do you need to avoid or amend any Communication intelligence activities?
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19. Is it needed?
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20. What prevents you from making the changes you know will make you a more effective Communication intelligence leader?
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21. Would you recognize a threat from the inside?
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22. Are there regulatory / compliance issues?
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23. Have you identified your Communication intelligence key performance indicators?
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24. Which needs are not included or involved?
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25. What are the timeframes required to resolve each of the issues/problems?
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26. What problems are you facing and how do you consider Communication intelligence will circumvent those obstacles?
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27. What is the Communication intelligence problem definition? What do you need to resolve?
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28. To what extent would your organization benefit from being recognized as a award recipient?
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29. Who defines the rules in relation to any given issue?
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30. Are problem definition and motivation clearly presented?
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31. How do you recognize an Communication intelligence objection?
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32. Are there any revenue recognition issues?
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33. What information do users need?
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34. Is the need for organizational change recognized?
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35. What creative shifts do you need to take?
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36. How do you take a forward-looking perspective in identifying Communication intelligence research related to market response and models?
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37. To what extent does each concerned units management team recognize Communication intelligence as an effective investment?
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38. What should be considered when identifying available resources, constraints, and deadlines?
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39. What extra resources will you need?
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40. Are losses recognized in a timely manner?
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41. As a sponsor, customer or management, how important is it to meet goals, objectives?
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42. Where do you need to exercise leadership?
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43. For your Communication intelligence project, identify and describe the business environment, is there more than one layer to the business environment?
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44. What is the extent or complexity of the Communication intelligence problem?
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45. Are there recognized Communication intelligence problems?
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46. When a Communication intelligence manager recognizes a problem, what options are available?
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47. What are the Communication intelligence resources needed?
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48. Are there Communication intelligence problems defined?
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49. What do you need to start doing?
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50. Who are your key stakeholders who need to sign off?
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51. Do you know what you need to know about Communication intelligence?
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52. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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53. Is the quality assurance team identified?
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54. Does Communication intelligence create potential expectations in other areas that need to be recognized and considered?
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55. What is the problem and/or vulnerability?
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56. Does your organization need more Communication intelligence education?
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57. Does the problem have ethical dimensions?
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58. What is the problem or issue?
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59. What needs to be done?
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60. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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61. Which issues are too important to ignore?
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62. How are training requirements identified?
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63. Which information does the Communication intelligence business case need to include?
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64. How do you recognize an objection?
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65. What activities does the governance board need to consider?
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66. How much are sponsors, customers, partners, stakeholders involved in Communication intelligence? In other words, what are the risks, if Communication intelligence does not deliver successfully?
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67. What is the recognized need?
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68. Who needs to know about Communication intelligence?
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69. Who needs to know?
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70. How are you going to measure success?
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71. Who else hopes to benefit from it?
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72. What are the expected benefits of Communication intelligence to the stakeholder?
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73. What is the smallest subset of the problem you can usefully solve?
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74. Do you have/need 24-hour access to key personnel?
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75. Can management personnel recognize the monetary benefit of Communication intelligence?
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76. What training and capacity building actions are needed to implement proposed reforms?
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77. Will it solve real problems?
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78. Will new equipment/products be required to facilitate Communication intelligence delivery, for example is new software needed?
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79. How are the Communication intelligence’s objectives aligned to the group’s overall stakeholder strategy?
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80. Who should resolve the Communication intelligence issues?
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81. What are the minority interests and what amount of minority interests can be recognized?
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82. Are employees recognized for desired behaviors?
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83. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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84. What does Communication intelligence success mean to the stakeholders?
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85. Do you recognize Communication intelligence achievements?
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86. What situation(s) led to this Communication intelligence Self Assessment?
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87. What vendors make products that address the Communication intelligence needs?
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88. What are the stakeholder objectives to be achieved with Communication intelligence?
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89. Why the need?
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90. Will Communication intelligence deliverables need to be tested and, if so, by whom?
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91. Think about the people you identified for your Communication intelligence project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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92. Are there any specific expectations or concerns about the Communication intelligence team, Communication intelligence itself?
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93. Are controls defined to recognize and contain problems?
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94. What Communication intelligence events should you attend?
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95. Why is this needed?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Communication intelligence Index at the beginning of the Self-Assessment.