Читать книгу Team Composition A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 8
ОглавлениеCRITERION #2: DEFINE:
INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. Are there any constraints known that bear on the ability to perform Team composition work? How is the team addressing them?
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2. What sort of initial information to gather?
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3. What information do you gather?
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4. Who approved the Team composition scope?
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5. Will team members perform Team composition work when assigned and in a timely fashion?
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6. What critical content must be communicated – who, what, when, where, and how?
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7. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?
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8. What customer feedback methods were used to solicit their input?
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9. In what way can you redefine the criteria of choice clients have in your category in your favor?
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10. What is out-of-scope initially?
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11. How does the Team composition manager ensure against scope creep?
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12. Is it clearly defined in and to your organization what you do?
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13. What is the definition of Team composition excellence?
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14. Where can you gather more information?
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15. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?
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16. What gets examined?
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17. What constraints exist that might impact the team?
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18. What Team composition requirements should be gathered?
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19. How do you gather Team composition requirements?
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20. Has/have the customer(s) been identified?
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21. Is there a Team composition management charter, including stakeholder case, problem and goal statements, scope, milestones, roles and responsibilities, communication plan?
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22. When are meeting minutes sent out? Who is on the distribution list?
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23. What is the context?
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24. Are customer(s) identified and segmented according to their different needs and requirements?
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25. Who defines (or who defined) the rules and roles?
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26. Has a Team composition requirement not been met?
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27. Is the current ‘as is’ process being followed? If not, what are the discrepancies?
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28. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?
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29. Will team members regularly document their Team composition work?
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30. Do you have a Team composition success story or case study ready to tell and share?
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31. Have the customer needs been translated into specific, measurable requirements? How?
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32. What is the definition of success?
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33. Is there a completed SIPOC representation, describing the Suppliers, Inputs, Process, Outputs, and Customers?
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34. Scope of sensitive information?
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35. Are different versions of process maps needed to account for the different types of inputs?
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36. What is a worst-case scenario for losses?
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37. Does the team have regular meetings?
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38. What knowledge or experience is required?
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39. What information should you gather?
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40. What are the rough order estimates on cost savings/opportunities that Team composition brings?
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41. Has everyone on the team, including the team leaders, been properly trained?
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42. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?
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43. What is the scope of Team composition?
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44. What Team composition services do you require?
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45. What intelligence can you gather?
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46. What is the scope?
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47. What happens if Team composition’s scope changes?
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48. What are the dynamics of the communication plan?
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49. What is the scope of the Team composition effort?
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50. How did the Team composition manager receive input to the development of a Team composition improvement plan and the estimated completion dates/times of each activity?
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51. How was the ‘as is’ process map developed, reviewed, verified and validated?
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52. Is data collected and displayed to better understand customer(s) critical needs and requirements.
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53. When is the estimated completion date?
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54. Has a high-level ‘as is’ process map been completed, verified and validated?
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55. Is the team sponsored by a champion or stakeholder leader?
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56. Have all basic functions of Team composition been defined?
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57. How do you build the right business case?
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58. What is the worst case scenario?
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59. Does the scope remain the same?
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60. Is there a clear Team composition case definition?
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61. Are audit criteria, scope, frequency and methods defined?
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62. Are task requirements clearly defined?
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63. Is the work to date meeting requirements?
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64. Is Team composition currently on schedule according to the plan?
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65. How do you gather requirements?
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66. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?
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67. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?
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68. What specifically is the problem? Where does it occur? When does it occur? What is its extent?
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69. Are all requirements met?
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70. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?
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71. What was the context?
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72. Is there a critical path to deliver Team composition results?
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73. How do you catch Team composition definition inconsistencies?
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74. Have specific policy objectives been defined?
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75. What are (control) requirements for Team composition Information?
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76. Has your scope been defined?
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77. Do you all define Team composition in the same way?
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78. How do you gather the stories?
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79. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?
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80. How can the value of Team composition be defined?
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81. What baselines are required to be defined and managed?
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82. Is the Team composition scope manageable?
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83. Has a team charter been developed and communicated?
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84. Who is gathering Team composition information?
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85. How often are the team meetings?
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86. How do you manage unclear Team composition requirements?
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87. Is there any additional Team composition definition of success?
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88. Are stakeholder processes mapped?
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89. Is Team composition required?
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90. What are the record-keeping requirements of Team composition activities?
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91. Are the Team composition requirements complete?
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92. What would be the goal or target for a Team composition’s improvement team?
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93. Are the Team composition requirements testable?
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94. What key stakeholder process output measure(s) does Team composition leverage and how?
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95. If substitutes have been appointed, have they been briefed on the Team composition goals and received regular communications as to the progress to date?
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96. Is full participation by members in regularly held team meetings guaranteed?
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97. How do you keep key subject matter experts in the loop?
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98. How are consistent Team composition definitions important?
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99. Are there different segments of customers?
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100. Have all of the relationships been defined properly?
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101. Why are you doing Team composition and what is the scope?
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102. Are resources adequate for the scope?
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103. Are roles and responsibilities formally defined?
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104. Has the direction changed at all during the course of Team composition? If so, when did it change and why?
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105. Is scope creep really all bad news?
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106. What are the Team composition use cases?
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107. What is in scope?
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108. Who are the Team composition improvement team members, including Management Leads and Coaches?
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109. How do you manage scope?
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110. What are the core elements of the Team composition business case?
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111. Is there a completed, verified, and validated high-level ‘as is’ (not ‘should be’ or ‘could be’) stakeholder process map?
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112. How will variation in the actual durations of each activity be dealt with to ensure that the expected Team composition results are met?
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113. Who is gathering information?
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114. How would you define Team composition leadership?
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115. Is the Team composition scope complete and appropriately sized?
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116. What sources do you use to gather information for a Team composition study?
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117. What are the tasks and definitions?
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118. Has the Team composition work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?
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119. How have you defined all Team composition requirements first?
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120. Will a Team composition production readiness review be required?
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121. What scope to assess?
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122. What are the requirements for audit information?
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123. How do you hand over Team composition context?
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124. Are accountability and ownership for Team composition clearly defined?
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125. Is the team equipped with available and reliable resources?
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126. Has a project plan, Gantt chart, or similar been developed/completed?
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127. What are the compelling stakeholder reasons for embarking on Team composition?
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128. Is the team formed and are team leaders (Coaches and Management Leads) assigned?
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129. What defines best in class?
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130. How will the Team composition team and the group measure complete success of Team composition?
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131. Are improvement team members fully trained on Team composition?
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132. When is/was the Team composition start date?
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133. Is Team composition linked to key stakeholder goals and objectives?
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134. How do you manage changes in Team composition requirements?
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135. Do you have organizational privacy requirements?
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136. How is the team tracking and documenting its work?
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137. Is the scope of Team composition defined?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Team composition Index at the beginning of the Self-Assessment.