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CRITERION #2: DEFINE:

INTENT: Formulate the stakeholder problem. Define the problem, needs and objectives.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. How do you gather the stories?

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2. Who is gathering Materials Processing information?

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3. Has/have the customer(s) been identified?

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4. Is there any additional Materials Processing definition of success?

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5. When are meeting minutes sent out? Who is on the distribution list?

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6. How do you keep key subject matter experts in the loop?

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7. What information should you gather?

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8. What are the boundaries of the scope? What is in bounds and what is not? What is the start point? What is the stop point?

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9. Does the scope remain the same?

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10. Have specific policy objectives been defined?

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11. What are the Materials Processing tasks and definitions?

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12. What gets examined?

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13. Has a team charter been developed and communicated?

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14. What is out of scope?

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15. Has a Materials Processing requirement not been met?

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16. What would be the goal or target for a Materials Processing’s improvement team?

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17. Is Materials Processing required?

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18. What are the compelling stakeholder reasons for embarking on Materials Processing?

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19. Are accountability and ownership for Materials Processing clearly defined?

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20. Are resources adequate for the scope?

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21. What are the tasks and definitions?

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22. When is the estimated completion date?

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23. Are all requirements met?

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24. What are the record-keeping requirements of Materials Processing activities?

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25. The political context: who holds power?

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26. Are the Materials Processing requirements complete?

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27. How do you hand over Materials Processing context?

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28. Is there a critical path to deliver Materials Processing results?

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29. What constraints exist that might impact the team?

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30. How did the Materials Processing manager receive input to the development of a Materials Processing improvement plan and the estimated completion dates/times of each activity?

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31. Have all of the relationships been defined properly?

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32. Are task requirements clearly defined?

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33. What is a worst-case scenario for losses?

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34. What key stakeholder process output measure(s) does Materials Processing leverage and how?

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35. Will a Materials Processing production readiness review be required?

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36. How was the ‘as is’ process map developed, reviewed, verified and validated?

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37. Has a project plan, Gantt chart, or similar been developed/completed?

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38. Are required metrics defined, what are they?

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39. Is scope creep really all bad news?

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40. What is out-of-scope initially?

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41. How would you define Materials Processing leadership?

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42. Do you all define Materials Processing in the same way?

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43. What are the requirements for audit information?

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44. Have the customer needs been translated into specific, measurable requirements? How?

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45. Are there any constraints known that bear on the ability to perform Materials Processing work? How is the team addressing them?

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46. What are the Roles and Responsibilities for each team member and its leadership? Where is this documented?

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47. Are audit criteria, scope, frequency and methods defined?

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48. How often are the team meetings?

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49. What happens if Materials Processing’s scope changes?

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50. What is in the scope and what is not in scope?

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51. What intelligence can you gather?

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52. Is Materials Processing currently on schedule according to the plan?

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53. Who approved the Materials Processing scope?

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54. Do you have organizational privacy requirements?

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55. Is the team adequately staffed with the desired cross-functionality? If not, what additional resources are available to the team?

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56. Has the direction changed at all during the course of Materials Processing? If so, when did it change and why?

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57. What is the worst case scenario?

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58. How do you gather requirements?

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59. What customer feedback methods were used to solicit their input?

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60. What critical content must be communicated – who, what, when, where, and how?

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61. How do you think the partners involved in Materials Processing would have defined success?

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62. How do you manage changes in Materials Processing requirements?

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63. Is the work to date meeting requirements?

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64. What knowledge or experience is required?

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65. How do you manage unclear Materials Processing requirements?

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66. What scope to assess?

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67. Who defines (or who defined) the rules and roles?

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68. Are different versions of process maps needed to account for the different types of inputs?

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69. How do you gather Materials Processing requirements?

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70. How will variation in the actual durations of each activity be dealt with to ensure that the expected Materials Processing results are met?

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71. What is the scope of Materials Processing?

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72. Is the Materials Processing scope complete and appropriately sized?

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73. What are the core elements of the Materials Processing business case?

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74. Has your scope been defined?

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75. Where can you gather more information?

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76. If substitutes have been appointed, have they been briefed on the Materials Processing goals and received regular communications as to the progress to date?

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77. What system do you use for gathering Materials Processing information?

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78. How do you build the right business case?

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79. What defines best in class?

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80. What was the context?

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81. What Materials Processing requirements should be gathered?

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82. Is the Materials Processing scope manageable?

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83. What baselines are required to be defined and managed?

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84. How is the team tracking and documenting its work?

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85. How have you defined all Materials Processing requirements first?

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86. Why are you doing Materials Processing and what is the scope?

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87. Are approval levels defined for contracts and supplements to contracts?

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88. Are there different segments of customers?

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89. What is the context?

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90. How do you catch Materials Processing definition inconsistencies?

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91. Have all basic functions of Materials Processing been defined?

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92. How will the Materials Processing team and the group measure complete success of Materials Processing?

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93. What are the dynamics of the communication plan?

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94. Is the scope of Materials Processing defined?

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95. What is the scope of the Materials Processing work?

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96. Has the improvement team collected the ‘voice of the customer’ (obtained feedback – qualitative and quantitative)?

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97. What specifically is the problem? Where does it occur? When does it occur? What is its extent?

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98. What is in scope?

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99. Is the current ‘as is’ process being followed? If not, what are the discrepancies?

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100. How do you manage scope?

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101. What are the Materials Processing use cases?

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102. How and when will the baselines be defined?

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103. Has the Materials Processing work been fairly and/or equitably divided and delegated among team members who are qualified and capable to perform the work? Has everyone contributed?

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104. Is there a clear Materials Processing case definition?

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105. How can the value of Materials Processing be defined?

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106. Are the Materials Processing requirements testable?

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107. Do you have a Materials Processing success story or case study ready to tell and share?

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108. When is/was the Materials Processing start date?

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109. Are roles and responsibilities formally defined?

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110. How does the Materials Processing manager ensure against scope creep?

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111. What are the rough order estimates on cost savings/opportunities that Materials Processing brings?

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112. What information do you gather?

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113. Scope of sensitive information?

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114. Has anyone else (internal or external to the group) attempted to solve this problem or a similar one before? If so, what knowledge can be leveraged from these previous efforts?

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115. Do the problem and goal statements meet the SMART criteria (specific, measurable, attainable, relevant, and time-bound)?

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116. In what way can you redefine the criteria of choice clients have in your category in your favor?

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117. Is Materials Processing linked to key stakeholder goals and objectives?

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118. What are (control) requirements for Materials Processing Information?

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119. What Materials Processing services do you require?

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120. Who is gathering information?

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121. How would you define the culture at your organization, how susceptible is it to Materials Processing changes?

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122. How are consistent Materials Processing definitions important?

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123. What is the scope of the Materials Processing effort?

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124. What is the definition of success?

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125. What sort of initial information to gather?

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126. Is the improvement team aware of the different versions of a process: what they think it is vs. what it actually is vs. what it should be vs. what it could be?

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127. What is the definition of Materials Processing excellence?

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128. Is there regularly 100% attendance at the team meetings? If not, have appointed substitutes attended to preserve cross-functionality and full representation?

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129. Has a high-level ‘as is’ process map been completed, verified and validated?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Materials Processing Index at the beginning of the Self-Assessment.

Materials Processing A Complete Guide - 2020 Edition

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