Читать книгу Healthcare Service A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 9
ОглавлениеCRITERION #3: MEASURE:
INTENT: Gather the correct data. Measure the current performance and evolution of the situation.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. What methods are feasible and acceptable to estimate the impact of reforms?
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2. What are the current costs of the Healthcare service process?
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3. What disadvantage does this cause for the user?
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4. How are costs allocated?
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5. Have you included everything in your Healthcare service cost models?
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6. How do you verify if Healthcare service is built right?
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7. Did you tackle the cause or the symptom?
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8. What are your primary costs, revenues, assets?
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9. Are you taking your company in the direction of better and revenue or cheaper and cost?
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10. How is the value delivered by Healthcare service being measured?
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11. Are you aware of what could cause a problem?
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12. How do you verify and validate the Healthcare service data?
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13. How will your organization measure success?
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14. What is your decision requirements diagram?
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15. What causes innovation to fail or succeed in your organization?
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16. How do you measure lifecycle phases?
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17. How do you verify performance?
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18. Where is it measured?
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19. What are you verifying?
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20. How are measurements made?
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21. What are allowable costs?
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22. What causes extra work or rework?
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23. Are missed Healthcare service opportunities costing your organization money?
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24. How do you verify and develop ideas and innovations?
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25. How can you reduce costs?
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26. How will effects be measured?
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27. How do you control the overall costs of your work processes?
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28. Is the cost worth the Healthcare service effort ?
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29. What harm might be caused?
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30. Has a cost center been established?
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31. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?
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32. How to cause the change?
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33. Do you verify that corrective actions were taken?
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34. What causes investor action?
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35. How do you prevent mis-estimating cost?
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36. What would be a real cause for concern?
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37. Do you have an issue in getting priority?
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38. Which measures and indicators matter?
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39. What is the root cause(s) of the problem?
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40. Are you able to realize any cost savings?
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41. What are the Healthcare service investment costs?
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42. How sensitive must the Healthcare service strategy be to cost?
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43. How do you measure efficient delivery of Healthcare service services?
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44. What is your Healthcare service quality cost segregation study?
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45. What are your customers expectations and measures?
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46. Among the Healthcare service product and service cost to be estimated, which is considered hardest to estimate?
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47. Are Healthcare service vulnerabilities categorized and prioritized?
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48. How do you verify the Healthcare service requirements quality?
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49. What do people want to verify?
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50. Are supply costs steady or fluctuating?
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51. Do you effectively measure and reward individual and team performance?
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52. Are actual costs in line with budgeted costs?
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53. Where is the cost?
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54. Who should receive measurement reports?
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55. What are the strategic priorities for this year?
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56. Have design-to-cost goals been established?
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57. Who pays the cost?
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58. What are the costs?
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59. What is the total cost related to deploying Healthcare service, including any consulting or professional services?
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60. At what cost?
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61. What is the cost of rework?
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62. How do you verify your resources?
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63. Does management have the right priorities among projects?
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64. Why do you expend time and effort to implement measurement, for whom?
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65. What is the Healthcare service business impact?
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66. How can a Healthcare service test verify your ideas or assumptions?
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67. How is performance measured?
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68. Do you have a flow diagram of what happens?
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69. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Healthcare service services/products?
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70. Are the units of measure consistent?
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71. When should you bother with diagrams?
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72. What potential environmental factors impact the Healthcare service effort?
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73. Are there measurements based on task performance?
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74. What is the cause of any Healthcare service gaps?
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75. How can you measure the performance?
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76. What relevant entities could be measured?
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77. Are the measurements objective?
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78. Does a Healthcare service quantification method exist?
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79. Are the Healthcare service benefits worth its costs?
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80. When are costs are incurred?
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81. What is measured? Why?
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82. What would it cost to replace your technology?
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83. What are the estimated costs of proposed changes?
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84. What are the operational costs after Healthcare service deployment?
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85. How frequently do you track Healthcare service measures?
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86. Will Healthcare service have an impact on current business continuity, disaster recovery processes and/or infrastructure?
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87. What could cause you to change course?
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88. How will you measure success?
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89. Have you made assumptions about the shape of the future, particularly its impact on your customers and competitors?
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90. How do your measurements capture actionable Healthcare service information for use in exceeding your customers expectations and securing your customers engagement?
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91. How do you measure variability?
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92. What are the costs of delaying Healthcare service action?
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93. What are the costs and benefits?
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94. How will success or failure be measured?
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95. What does losing customers cost your organization?
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96. Are there any easy-to-implement alternatives to Healthcare service? Sometimes other solutions are available that do not require the cost implications of a full-blown project?
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97. What can be used to verify compliance?
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98. What are the costs of reform?
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99. Which costs should be taken into account?
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100. How can you manage cost down?
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101. What details are required of the Healthcare service cost structure?
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102. How can you reduce the costs of obtaining inputs?
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103. What drives O&M cost?
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104. What are your operating costs?
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105. What causes mismanagement?
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106. What are the Healthcare service key cost drivers?
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107. Is the solution cost-effective?
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108. How will measures be used to manage and adapt?
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109. How do you measure success?
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110. Is there an opportunity to verify requirements?
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111. Where can you go to verify the info?
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112. Was a business case (cost/benefit) developed?
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113. What are your key Healthcare service organizational performance measures, including key short and longer-term financial measures?
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114. What users will be impacted?
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115. What happens if cost savings do not materialize?
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116. What are the types and number of measures to use?
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117. What measurements are possible, practicable and meaningful?
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118. How do you quantify and qualify impacts?
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119. How will you measure your Healthcare service effectiveness?
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120. What does your operating model cost?
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121. What measurements are being captured?
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122. How long to keep data and how to manage retention costs?
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123. Does the Healthcare service task fit the client’s priorities?
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124. Do the benefits outweigh the costs?
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125. Are there competing Healthcare service priorities?
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126. Do you have any cost Healthcare service limitation requirements?
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127. What are hidden Healthcare service quality costs?
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128. What are the uncertainties surrounding estimates of impact?
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129. How can you measure Healthcare service in a systematic way?
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130. How is progress measured?
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131. What does a Test Case verify?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Healthcare service Index at the beginning of the Self-Assessment.
