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CRITERION #3: MEASURE:

INTENT: Gather the correct data. Measure the current performance and evolution of the situation.

In my belief, the answer to this question is clearly defined:

5 Strongly Agree

4 Agree

3 Neutral

2 Disagree

1 Strongly Disagree

1. What are your primary costs, revenues, assets?

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2. How is progress measured?

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3. Is the solution cost-effective?

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4. Are there measurements based on task performance?

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5. What does a Test Case verify?

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6. Was a business case (cost/benefit) developed?

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7. What would it cost to replace your technology?

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8. How is the value delivered by Cost of labor being measured?

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9. What does your operating model cost?

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10. What methods are feasible and acceptable to estimate the impact of reforms?

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11. What methods are used to identify and incorporate anticipated changes in cost of labor, equipment, and material?

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12. What is the total fixed cost?

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13. What is an unallowable cost?

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14. What users will be impacted?

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15. At what cost?

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16. Do you effectively measure and reward individual and team performance?

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17. What details are required of the Cost of labor cost structure?

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18. Among the Cost of labor product and service cost to be estimated, which is considered hardest to estimate?

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19. What are the costs of reform?

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20. What drives O&M cost?

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21. How do you verify the Cost of labor requirements quality?

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22. What measurements are being captured?

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23. What tests verify requirements?

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24. Are you aware of what could cause a problem?

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25. What is the Cost of labor business impact?

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26. What relevant entities could be measured?

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27. How will your organization measure success?

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28. How do you prevent mis-estimating cost?

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29. How do you verify the authenticity of the data and information used?

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30. Does management have the right priorities among projects?

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31. What happens if cost savings do not materialize?

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32. What is your Cost of labor quality cost segregation study?

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33. What are successful techniques of controlling the cost of labor involved in service firms?

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34. When a disaster occurs, who gets priority?

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35. What could cause delays in the schedule?

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36. Does the cost of labor vary depending on the time of year?

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37. How will costs be allocated?

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38. What are hidden Cost of labor quality costs?

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39. How will effects be measured?

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40. How can you reduce costs?

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41. How can you measure Cost of labor in a systematic way?

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42. How do you aggregate measures across priorities?

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43. How can the cost of labor needed to serve customers be reduced?

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44. Are indirect costs charged to the Cost of labor program?

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45. How do your measurements capture actionable Cost of labor information for use in exceeding your customers expectations and securing your customers engagement?

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46. Are Cost of labor vulnerabilities categorized and prioritized?

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47. What do you measure and why?

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48. What is your decision requirements diagram?

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49. What are the costs?

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50. Are actual costs in line with budgeted costs?

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51. Which Cost of labor impacts are significant?

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52. What are the estimated costs of proposed changes?

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53. How much of the budget will be allocated towards the cost of labor?

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54. Do you have any cost Cost of labor limitation requirements?

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55. Are the measurements objective?

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56. Is it possible to estimate the impact of unanticipated complexity such as wrong or failed assumptions, feedback, etcetera on proposed reforms?

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57. What causes mismanagement?

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58. When should you bother with diagrams?

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59. Has a cost center been established?

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60. Are the Cost of labor benefits worth its costs?

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61. Did you tackle the cause or the symptom?

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62. What are allowable costs?

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63. How will you measure success?

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64. How will success or failure be measured?

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65. What causes investor action?

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66. How do you measure success?

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67. What can be used to verify compliance?

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68. Does the Cost of labor task fit the client’s priorities?

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69. How do you measure efficient delivery of Cost of labor services?

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70. What causes innovation to fail or succeed in your organization?

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71. Is there an opportunity to verify requirements?

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72. Have design-to-cost goals been established?

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73. What is the cost of rework?

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74. How do you verify performance?

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75. What are the costs and benefits?

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76. How do you quantify and qualify impacts?

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77. How do you verify your resources?

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78. Have you included everything in your Cost of labor cost models?

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79. Do the benefits outweigh the costs?

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80. How long to keep data and how to manage retention costs?

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81. How will you measure your Cost of labor effectiveness?

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82. What are the current costs of the Cost of labor process?

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83. How do you control the overall costs of your work processes?

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84. What is the cause of any Cost of labor gaps?

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85. Where is the cost?

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86. What harm might be caused?

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87. When are costs are incurred?

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88. What potential environmental factors impact the Cost of labor effort?

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89. How frequently do you track Cost of labor measures?

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90. What could cause you to change course?

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91. Why do the measurements/indicators matter?

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92. Do you have a flow diagram of what happens?

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93. Are the units of measure consistent?

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94. Will Cost of labor have an impact on current business continuity, disaster recovery processes and/or infrastructure?

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95. What are the Cost of labor key cost drivers?

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96. What is the root cause(s) of the problem?

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97. Where can you go to verify the info?

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98. Do you aggressively reward and promote the people who have the biggest impact on creating excellent Cost of labor services/products?

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99. What is the total cost related to deploying Cost of labor, including any consulting or professional services?

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100. How can you reduce the costs of obtaining inputs?

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101. What are the types and number of measures to use?

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102. Are there competing Cost of labor priorities?

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103. How do you verify and validate the Cost of labor data?

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104. Are missed Cost of labor opportunities costing your organization money?

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105. How is performance measured?

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106. What do people want to verify?

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107. Does a Cost of labor quantification method exist?

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108. Who should receive measurement reports?

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109. Do you have an issue in getting priority?

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110. How sensitive must the Cost of labor strategy be to cost?

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111. Where is it measured?

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112. How are measurements made?

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113. How do you measure variability?

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114. What are your operating costs?

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115. Which costs should be taken into account?

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116. What are the costs of delaying Cost of labor action?

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117. What are the operational costs after Cost of labor deployment?

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118. Which measures and indicators matter?

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119. What are your customers expectations and measures?

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120. What are you verifying?

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121. What is measured? Why?

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122. Are supply costs steady or fluctuating?

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123. Is the cost worth the Cost of labor effort ?

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124. What does losing customers cost your organization?

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125. What would be a real cause for concern?

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126. Why do you expend time and effort to implement measurement, for whom?

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127. How can a Cost of labor test verify your ideas or assumptions?

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128. What are the uncertainties surrounding estimates of impact?

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129. What measurements are possible, practicable and meaningful?

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130. How to cause the change?

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131. How do you verify if Cost of labor is built right?

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132. What are your key Cost of labor organizational performance measures, including key short and longer-term financial measures?

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133. Who pays the cost?

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Add up total points for this section: _____ = Total points for this section

Divided by: ______ (number of statements answered) = ______ Average score for this section

Transfer your score to the Cost of labor Index at the beginning of the Self-Assessment.

Cost Of Labor A Complete Guide - 2020 Edition

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