Читать книгу School Health Services A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 6

Table of Contents

About The Art of Service7

Included Resources - how to access7

Purpose of this Self-Assessment9

How to use the Self-Assessment10

School Health Services

Scorecard Example12

School Health Services

Scorecard13

BEGINNING OF THE

SELF-ASSESSMENT:14

CRITERION #1: RECOGNIZE15

CRITERION #2: DEFINE:27

CRITERION #3: MEASURE:43

CRITERION #4: ANALYZE:58

CRITERION #5: IMPROVE:74

CRITERION #6: CONTROL:90

CRITERION #7: SUSTAIN:102

School Health Services and Managing Projects, Criteria for Project Managers:126

1.0 Initiating Process Group: School Health Services127

1.1 Project Charter: School Health Services129

1.2 Stakeholder Register: School Health Services131

1.3 Stakeholder Analysis Matrix: School Health Services132

2.0 Planning Process Group: School Health Services134

2.1 Project Management Plan: School Health Services136

2.2 Scope Management Plan: School Health Services138

2.3 Requirements Management Plan: School Health Services140

2.4 Requirements Documentation: School Health Services142

2.5 Requirements Traceability Matrix: School Health Services144

2.6 Project Scope Statement: School Health Services146

2.7 Assumption and Constraint Log: School Health Services148

2.8 Work Breakdown Structure: School Health Services150

2.9 WBS Dictionary: School Health Services152

2.10 Schedule Management Plan: School Health Services154

2.11 Activity List: School Health Services156

2.12 Activity Attributes: School Health Services158

2.13 Milestone List: School Health Services160

2.14 Network Diagram: School Health Services162

2.15 Activity Resource Requirements: School Health Services164

2.16 Resource Breakdown Structure: School Health Services166

2.17 Activity Duration Estimates: School Health Services168

2.18 Duration Estimating Worksheet: School Health Services170

2.19 Project Schedule: School Health Services172

2.20 Cost Management Plan: School Health Services174

2.21 Activity Cost Estimates: School Health Services176

2.22 Cost Estimating Worksheet: School Health Services178

2.23 Cost Baseline: School Health Services180

2.24 Quality Management Plan: School Health Services182

2.25 Quality Metrics: School Health Services184

2.26 Process Improvement Plan: School Health Services186

2.27 Responsibility Assignment Matrix: School Health Services188

2.28 Roles and Responsibilities: School Health Services190

2.29 Human Resource Management Plan: School Health Services192

2.30 Communications Management Plan: School Health Services194

2.31 Risk Management Plan: School Health Services196

2.32 Risk Register: School Health Services198

2.33 Probability and Impact Assessment: School Health Services200

2.34 Probability and Impact Matrix: School Health Services202

2.35 Risk Data Sheet: School Health Services204

2.36 Procurement Management Plan: School Health Services206

2.37 Source Selection Criteria: School Health Services208

2.38 Stakeholder Management Plan: School Health Services210

2.39 Change Management Plan: School Health Services212

3.0 Executing Process Group: School Health Services214

3.1 Team Member Status Report: School Health Services216

3.2 Change Request: School Health Services218

3.3 Change Log: School Health Services220

3.4 Decision Log: School Health Services222

3.5 Quality Audit: School Health Services224

3.6 Team Directory: School Health Services227

3.7 Team Operating Agreement: School Health Services229

3.8 Team Performance Assessment: School Health Services231

3.9 Team Member Performance Assessment: School Health Services233

3.10 Issue Log: School Health Services235

4.0 Monitoring and Controlling Process Group: School Health Services237

4.1 Project Performance Report: School Health Services239

4.2 Variance Analysis: School Health Services241

4.3 Earned Value Status: School Health Services243

4.4 Risk Audit: School Health Services245

4.5 Contractor Status Report: School Health Services247

4.6 Formal Acceptance: School Health Services249

5.0 Closing Process Group: School Health Services251

5.1 Procurement Audit: School Health Services253

5.2 Contract Close-Out: School Health Services256

5.3 Project or Phase Close-Out: School Health Services258

5.4 Lessons Learned: School Health Services260

Index262