Читать книгу Managed Health Care A Complete Guide - 2020 Edition - Gerardus Blokdyk - Страница 7
ОглавлениеCRITERION #1: RECOGNIZE
INTENT: Be aware of the need for change. Recognize that there is an unfavorable variation, problem or symptom.
In my belief, the answer to this question is clearly defined:
5 Strongly Agree
4 Agree
3 Neutral
2 Disagree
1 Strongly Disagree
1. How do you take a forward-looking perspective in identifying Managed health care research related to market response and models?
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2. Is the quality assurance team identified?
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3. Think about the people you identified for your Managed health care project and the project responsibilities you would assign to them, what kind of training do you think they would need to perform these responsibilities effectively?
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4. How many trainings, in total, are needed?
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5. Would you recognize a threat from the inside?
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6. What are the minority interests and what amount of minority interests can be recognized?
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7. What problems are you facing and how do you consider Managed health care will circumvent those obstacles?
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8. How are you going to measure success?
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9. As a sponsor, customer or management, how important is it to meet goals, objectives?
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10. Do you know what you need to know about Managed health care?
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11. What prevents you from making the changes you know will make you a more effective Managed health care leader?
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12. Are employees recognized or rewarded for performance that demonstrates the highest levels of integrity?
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13. Are losses recognized in a timely manner?
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14. What are the expected benefits of Managed health care to the stakeholder?
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15. Are there recognized Managed health care problems?
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16. Are problem definition and motivation clearly presented?
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17. What vendors make products that address the Managed health care needs?
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18. Do you recognize Managed health care achievements?
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19. Who needs budgets?
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20. Did you miss any major Managed health care issues?
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21. What are the Managed health care resources needed?
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22. What information do users need?
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23. What are the timeframes required to resolve each of the issues/problems?
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24. Will it solve real problems?
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25. How are training requirements identified?
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26. Are you dealing with any of the same issues today as yesterday? What can you do about this?
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27. What do you need to start doing?
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28. Who defines the rules in relation to any given issue?
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29. Have you identified your Managed health care key performance indicators?
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30. How do you recognize an Managed health care objection?
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31. Do you have/need 24-hour access to key personnel?
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32. What would happen if Managed health care weren’t done?
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33. What Managed health care capabilities do you need?
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34. How do you identify subcontractor relationships?
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35. Is the need for organizational change recognized?
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36. What creative shifts do you need to take?
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37. Looking at each person individually – does every one have the qualities which are needed to work in this group?
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38. Will a response program recognize when a crisis occurs and provide some level of response?
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39. Whom do you really need or want to serve?
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40. How can auditing be a preventative security measure?
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41. Consider your own Managed health care project, what types of organizational problems do you think might be causing or affecting your problem, based on the work done so far?
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42. Does the problem have ethical dimensions?
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43. What does Managed health care success mean to the stakeholders?
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44. What situation(s) led to this Managed health care Self Assessment?
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45. How does it fit into your organizational needs and tasks?
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46. How are the Managed health care’s objectives aligned to the group’s overall stakeholder strategy?
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47. What extra resources will you need?
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48. Who are your key stakeholders who need to sign off?
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49. What else needs to be measured?
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50. Who needs what information?
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51. Can management personnel recognize the monetary benefit of Managed health care?
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52. Are there any specific expectations or concerns about the Managed health care team, Managed health care itself?
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53. What Managed health care coordination do you need?
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54. What should be considered when identifying available resources, constraints, and deadlines?
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55. Who else hopes to benefit from it?
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56. What Managed health care events should you attend?
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57. Which issues are too important to ignore?
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58. What needs to be done?
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59. Who needs to know about Managed health care?
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60. Does Managed health care create potential expectations in other areas that need to be recognized and considered?
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61. Is it needed?
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62. For your Managed health care project, identify and describe the business environment, is there more than one layer to the business environment?
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63. What tools and technologies are needed for a custom Managed health care project?
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64. Why is this needed?
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65. Do you need to avoid or amend any Managed health care activities?
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66. Are employees recognized for desired behaviors?
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67. How do you recognize an objection?
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68. Where do you need to exercise leadership?
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69. Will new equipment/products be required to facilitate Managed health care delivery, for example is new software needed?
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70. Do you need different information or graphics?
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71. What is the extent or complexity of the Managed health care problem?
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72. What are the stakeholder objectives to be achieved with Managed health care?
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73. What needs to stay?
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74. How do you assess your Managed health care workforce capability and capacity needs, including skills, competencies, and staffing levels?
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75. What is the Managed health care problem definition? What do you need to resolve?
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76. Does your organization need more Managed health care education?
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77. What do employees need in the short term?
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78. What is the problem or issue?
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79. Is it clear when you think of the day ahead of you what activities and tasks you need to complete?
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80. What are the clients issues and concerns?
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81. Who needs to know?
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82. How do you identify the kinds of information that you will need?
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83. Are your goals realistic? Do you need to redefine your problem? Perhaps the problem has changed or maybe you have reached your goal and need to set a new one?
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84. When a Managed health care manager recognizes a problem, what options are available?
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85. How much are sponsors, customers, partners, stakeholders involved in Managed health care? In other words, what are the risks, if Managed health care does not deliver successfully?
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86. What training and capacity building actions are needed to implement proposed reforms?
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87. Why the need?
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88. What Managed health care problem should be solved?
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89. Which information does the Managed health care business case need to include?
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90. What is the smallest subset of the problem you can usefully solve?
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91. What is the problem and/or vulnerability?
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92. To what extent would your organization benefit from being recognized as a award recipient?
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93. Are there Managed health care problems defined?
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94. To what extent does each concerned units management team recognize Managed health care as an effective investment?
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95. What are your needs in relation to Managed health care skills, labor, equipment, and markets?
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96. Where is training needed?
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97. Are controls defined to recognize and contain problems?
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98. Which needs are not included or involved?
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99. What activities does the governance board need to consider?
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100. Who should resolve the Managed health care issues?
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Add up total points for this section: _____ = Total points for this section
Divided by: ______ (number of statements answered) = ______ Average score for this section
Transfer your score to the Managed health care Index at the beginning of the Self-Assessment.