Читать книгу Contract management with CATS CM® version 4 - Gert-Jan Vlasveld - Страница 7
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Part I A VISION ON PROACTIVE CONTRACT MANAGEMENT
1 EFFECTIVE AND EFFICIENT CONTRACT MANAGEMENT
1.1 Organizational goals and contracts
1.2 Effectiveness of contract management with CATS CM
1.3 Efficient contract management
1.4 Balancing costs and benefits
2 CONTRACTS AND CONTRACT MANAGEMENT
2.3 Definition of contract management
2.4 Definition of contract manager
2.5 Types of contracts and the applicability of CATS CM
3 SUCCESSFUL CONTRACT MANAGEMENT WITH THE CATS CONTROL MODEL
3.1 Factors that affect the success of contract management
4 CONTRACT LIFE CYCLE AND THE SCOPE OF CATS CM
4.1 The CATS contract life cycle
Part II THE CATS CM METHODOLOGY
5 PILLAR 1: WORK TO BE DONE AND ALL OTHER CONTRACT MATTER
7 PILLAR 3: CONTRACT MANAGEMENT ESSENTIALS
8 PILLAR 4: CONTRACT MANAGEMENT PROCESS AND CONTRACT MANAGEMENT SCENARIOS
8.2 Plan-Do-Check-Act/Adjust cycle
8.4 Using contract management scenarios
8.5 Establishing contract management scenarios
Part III APPLYING THE CATS CM METHODOLOGY
9.1 Kick-off meeting with the contract owner
9.3 Assessing whether the intended contract manager can manage the contract
9.4 Intake meeting with the contract owner
10 CM ESSENTIAL 1: CONTRACT OBJECTIVES
10.1 Importance of managing contract objectives
10.2 Identifying and safeguarding contract objectives
10.3 Interaction with the realization and verification manager
11 CM ESSENTIAL 2: STAKEHOLDERS
11.1 Who are the stakeholders?
11.2 Stakeholder management within CATS CM
11.3 Interaction with the realization and verification manager
12 CM ESSENTIAL 3: CONTRACT RELATIONSHIPS
12.1 Identifying contract relationships
12.2 Managing contract relationships within CATS CM
12.3 Interaction with the realization and verification manager
13.1 Risks that require management
13.2 Risk management in general
13.3 Risk management within CATS CM
13.4 Interaction with the realization and verification manager
13.5 The contract risk profile, risk management tool
14 CM ESSENTIAL 5: OBLIGATIONS
14.1 Dealing with obligations from WTBD and AOCM
14.2 Ensuring fulfillment of obligations
14.3 Obligation management within CATS CM
14.4 Interaction with the realization and verification manager
14.5 Obligations assessment: obligation management tool
15.1 Aspects of the financial management of a contract
15.2 Financial management within CATS CM
15.3 Interaction with the realization and verification manager
16 CM ESSENTIAL 7: CONTRACT GOVERNANCE
16.1 What is contract governance?
16.2 Contract governance within CATS CM
16.4 Interaction with the realization and verification manager
17 CM ESSENTIAL 8: SATISFACTION
17.1 How to determine satisfaction?
17.2 Expectation management within CATS CM
17.3 Interaction with the realization and verification manager
18 CM ESSENTIAL 9: CONTRACT CALENDAR
18.1 Contract calendar content
18.2 Maintaining the contract calendar
18.3 Interaction with the realization and verification manager
19 CM ESSENTIAL 10: CONTRACT FILE
19.1 Contract file construction
19.2 Availability and accessibility of the contract file
19.3 Maintaining the contract file
19.4 Interaction with the realization and verification manager
Part IV Implementing, Measuring And Improving Contract Management
21 ESTABLISHING A POLICY FOR THE CONTRACT MANAGEMENT PROCESS
21.1 Content of the contract management policy
21.2 Definition of contract management
21.3 Establishing which contracts must be covered by the contract management process
21.4 The desired maturity level of the contract management process
21.5 The relationship between roles and functions
21.6 Required competencies to fulfill the roles and functions
21.7 Positioning contract management
22 THE PROCESS OWNER CONTRACT MANAGEMENT
22.1 Positioning process ownership
22.2 The role of the process owner
23 IMPLEMENTING CONTRACT MANAGEMENT
23.3 What are the implementation success factors?
23.4 An existing contract administration system: pitfall or success factor?
24 MEASURING, CONTROLLING AND IMPROVING CONTRACT MANAGEMENT
24.1 Measuring, controlling and improving the contract management process
24.2 Measuring, controlling and improving contract management on one contract
24.3 Consulting with colleagues
24.4 Improving contract management
25.3 Differentiating process, policy and systems
Appendix A Possible content of a contract file
