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1 Appleby, J. (2010). The Relentless Revolution: A History of Capitalism. W.W. Norton & Company, New York.

2 Dal Pont, J.-P. (2012). Process Engineering and Industrial Management. ISTE Ltd, London and John Wiley & Sons, New York.

3 Hammer, M., Champy, J. (1993). Reengineering the Corporation: A Manifesto for Business Revolution. Harper Business, New York.

4 Peters, T. (1992). Liberation Management: Necessary Disorganization for the Nanosecond Nineties. A.A. Knopf, New York.