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Cornforth, Chris. 2005. The Governance of Public and Non-profit Organisations: What Do Boards Do? Routledge Studies in the Management of Voluntary and Non-Profit Organisations. London: Routledge Psychology Press.

Falk, John. 2006. Thriving in the Knowledge Age: New Business Models for Museums and Other Cultural Institutions. Lanham, MD: AltaMira.

Lord, Barry, Gail Dexter Lord, and Lindsay Martin. 2012. Manual of Museum Planning: Sustainable Space, Facilities, and Operations. Lanham, MD: AltaMira.

Lord, Gail Dexter. 2007. “Museums Outside-In.” Conference Proceedings of the 21st ICOM General Conference, 90–97. Vienna: ICOM. Accessed September 20, 2014. http://icom.museum/fileadmin/user_upload/pdf/ICOM_2007/2007_Proceedings_eng.pdf.

Macdonald, Sharon, ed. 2011. A Companion to Museum Studies. Oxford: Blackwell.

Oster, Sharon, and William Goetzmann. 2003. “Does Governance Matter? The Case of Art Museums.” In The Governance of Not-for-Profit Organizations, edited by Edward L. Glaeser, 71–99. Chicago: University of Chicago Press, National Bureau of Economic Research. Accessed September 20, 2014. http://www.nber.org/chapters/c9966.pdf.

Suchy, Sherene. 2004. Leading with Passion: Change Management in the 21st Century Museum. Lanham, MD: AltaMira.

Barry Lord is Co-President of Lord Cultural Resources, the world’s largest firm specialized in the planning and management of museums and other cultural institutions. With his wife and partner, Gail Dexter Lord, he is co-author of The Manual of Museum Management (2nd ed. 2009), co-editor of other volumes in their Manual series, and most recently author of Art & Energy: How Culture Changes (The AAM Press, 2014).

Rina Gerson (née Zigler) was a Research Consultant in the Management Consulting Group at Lord Cultural Resources between 2008 and 2011. Rina worked with MOCCA’s Board and Staff, guiding it through Strategic and Governance Planning initiatives and later became the founding Co-Chair of MOCCA’s young leadership committee, the Moccamigos. She holds a BA with Honours in Art History from McGill University and an MBA from the Rotman School of Management at the University of Toronto.