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Today's consumers want their healthcare on their own schedules, and at their own convenience. Since most have smart devices, they typically have access to online messaging, images, and even video, and are used to these devices playing a central role in their lives.

Telehealth (or virtual care or connected care or even healthcare on demand) is the umbrella term used for healthcare consulting delivered remotely, and can be subdivided based on the parties involved in the consultation.

Veterinarians providing telehealth must comply with all laws and regulations associated with their license to practice veterinary medicine. The standard of care is the same regardless of whether telemedicine or in‐hospital care is provided.

Telehealth has the potential to enhance animal care and the delivery of veterinary services, and regulations are evolving accordingly.