Читать книгу Pet-Specific Care for the Veterinary Team - Группа авторов - Страница 39

It is not possible to predict all health outcomes for pets, and this needs to be explained to owners. The purpose of planning is to detail anticipated needs and expenditures and to allow owners to plan accordingly. It is also possible that some clients will be overwhelmed with the information provided and elect to only engage with a very basic level of service. This does not negate the value of informing clients about what to logically expect but it might serve as a reminder that different approaches might be needed for different clients.