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Factors that influence response rates: follow-​up surveys, incentives, scheduling

Оглавление

Among the six studies, three –​ CERRBC, GBV and a subsample of HBB –​ are follow-​up survey rounds. Follow-​up survey rounds have a significantly higher response rate compared to initial survey rounds. Table 1.4 presents the regression results.

Table 1.4 Regression: follow-​up survey

(1) (2) (3) (4)
OLS completed survey FE completed survey OLS calls FE calls
Follow-​up = 1, follow-​up survey round 0.372*** 0.256*** -​0.136* -​0.332
(0.0142) (0.0762) (0.0820) (0.385)
Constant 0.373*** 0.389*** 3.152*** 3.178***
(0.00569) (0.0115) (0.0317) (0.0594)
Observations 8,356 8,356 8,356 8,356
R-​squared 0.066 0.110 0.000 0.074
Study FE Yes Yes

Notes:

Robust standard errors in parentheses. *** p < 0.01; ** p < 0.05; * p < 0.1.

In the first two models, the dependent variable is ‘completed survey’ (1 = completed, 0 = not completed). In models (1) and (2), the authors regress a binary variable (1 = follow-​up, 0 = first survey round) and observe that follow-​up survey rounds have 25.6 per cent higher response rates (significant at p = 0.01 levels) compared to first survey rounds. Follow-​up survey rounds use 13.6 per cent fewer calls to complete a survey (significant at p = 0.1 levels), though this does not hold true when study fixed effects are introduced.

Finally, preliminary results from the study show that the incentive structure (flat versus dynamic) and SMS-​based scheduling attempts have no effect on response rates. These findings could benefit from further validation from other studies conducted in different contexts in order to become more generalizable.

Researching in the Age of COVID-19 Vol 1

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