Читать книгу The Nursing Associate's Handbook of Clinical Skills - Группа авторов - Страница 19

1 What are the three key communication models?Transgression, interaction and transactionTransmission, interaction and transactionTransport, interaction and transactionTransmission, intervention and transaction

2 Which of the following is/are the result(s) of poor communication?Medication errorPoor patient outcomesLow staff moraleAll of the above

3 Which of the following terms is used to describe a communication barrier?ChannelCodeNoiseReceiver

4 Which of the following represents the contexts considered important in the Transactional Model of Communication?Psychological, social, cultural and relationalPhysical, psychological, social and culturalPhysical, psychological, social, cultural and relationalPhysical, social, cultural and relational

5 In Peplau’s interpersonal relations theory, which of the following indicates when the nurse and patient begin to work collaboratively to enable the patient to become an active recipient of treatment?Orientation phaseIdentification phaseExploitation phaseResolution phase