Читать книгу Pathy's Principles and Practice of Geriatric Medicine - Группа авторов - Страница 302

Making an error, particularly if a patient is harmed because of it, may have profound emotional or psychological consequences for the staff involved. This, in turn, can make future errors more likely and affect teamwork. Factors that may make this more likely include the severity of the error and the reactions of those involved, attitudes toward error, beliefs about control and the power of medicine, and the impact of litigation. Strategies to minimize the effects of adverse events on staff include wider acknowledgement of the potential for error, having an agreed policy on openness with injured patients, encouraging support from colleagues, education and training, and, if necessary, formal support and access to confidential counselling.