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1.5.3.3 Sentiment Analysis
ОглавлениеSentiment analysis is different from the text analysis. Text analysis is focused to retrieve the facts and information but not be able to find the customer’s sentiments which lead to misunderstand the customers need. This misunderstanding may be loss of the valuable information. Hence, sentiment analysis is important to find the product’s review either a positive or negative. Sentiment categorization used in movie reviews, recommendation systems, and business intelligence applications [18].