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4.3 Causes of healthcare error
ОглавлениеConsider this example of an adverse event:
A woman in labour needs to receive an infusion of a particular drug to manage severe hypertension. An error occurs and she receives an incorrect dose of the drug. What are the potential causes of this situation?
Potential causes of our example drug error | |
Prescription error | Wrong drug prescribed |
Preparation error | Correct drug prescribed but misread |
Preparation error | Contents mislabelled during manufacture |
Drawing up error | Incorrect drug selected |
Administration error | Patient ID mix‐up, drug given to wrong patient |
Q. What one thing links all of these errors?
A. The humans involved – these are all examples of human errors.
Humans make mistakes. No amount of checks and procedures will mitigate this fact. In fact the only way to completely remove human error is to remove all the humans involved. It is vital therefore that we look to work in a way that, wherever possible, minimises the occurrence of mistakes and ensures that when they do occur the method minimises the chance of the error resulting in an adverse event.