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Within healthcare, distractions become the norm to such an extent individuals are often not even aware of them. The risk is that mistakes are made and information is missed. It is important to try to challenge interruptions when doing critical tasks, and when they do occur, restart the task from the beginning, rather than from where it is considered the interruption occurred. Some organisations are looking at specific quiet areas for critical tasks. Whatever the local set up, the key is to develop and maintain everyone’s awareness of how distraction greatly increases the chance of error.