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The management team has decided to realize the following two strategic initiatives: ‘Upgrade of the Electronic Medical Record (EMR) system’ and ‘upgrade the inpatient revenue systems with external support’. In your role as principal consultant you propose to introduce some changes in order to anticipate future requirements very flexibly but based on proven practices.

Create a Management Mesh to cover all topics (360° view) and to evaluate what is needed to achieve a sustainable, flexible environment within FCH.