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3 ACKNOWLEDGEMENTS

3.1: Acknowledgement of complaint, to be investigated

[DATE]

[NAME]

[ADDRESS]

Dear [NAME]

Thank you for your letter of [DATE], concerning [SUBJECT]. We are currently investigating this matter and will reply to you shortly.

Yours sincerely

[Your Name]

[Your Title]

3.2: Acknowledgement of delivery of goods, checked

[DATE]

[NAME]

[ADDRESS]

Dear [NAME]

We are pleased to inform you that order [NUMBER], dated [DATE] arrived in good order on [DATE].

Settlement of invoice [NUMBER], dated [DATE] will be made at the agreed time.

Yours sincerely

[Your Name]

[Your Title]

3.3: Acknowledgement of delivery of goods, unchecked

[DATE]

[NAME]

[ADDRESS]

Dear [NAME]

We are pleased to inform you that order [NUMBER], dated [DATE] arrived on [DATE].

We have not yet had the opportunity to unpack and check the contents but will do so in due course.

Yours sincerely

[Your Name]

[Your Title]

3.4: Acknowledgement of invoice

[DATE]

[NAME]

[ADDRESS]

Dear [NAME]

We acknowledge receipt of your invoice [NUMBER], dated [DATE]. This will be settled at the appropriate time.

Yours sincerely

[Your Name]

[Your Title]

3.5: Acknowledgement of job application

[DATE]

[NAME]

[ADDRESS]

Dear [NAME]

Thank you for your [APPLICATION METHOD] for the post of [TITLE].

This is currently receiving our careful attention and we will be in touch with you again shortly.

Yours sincerely

[Your Name]

[Your Title]

3.6: Acknowledgement of letter, contents noted

[DATE]

[NAME]

Instant Business Letters

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