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Current complaint and patient expectations

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As part of the health history, the patient should be given an opportunity to describe the exact nature of the complaint that has brought him or her to the dental office for treatment. Attitudes about previous treatment and the dentists who have rendered it offer insight into the patient’s level of dental awareness and the quality of care expected. This will help the dentist to determine how much education the patient will require and how amenable the patient will be to cooperating with a good home-care program. Moreover, an effort should be made to get an accurate description of the patient’s expectations for the treatment results. Particular attention should be paid to the esthetic effect anticipated. A judgment must be made as to whether the patient’s desires are compatible with sound restorative procedures. Possible conflicts in this area, as well as in the realm of personality, should be noted. The option of not providing care may need to be exercised with some patients.

Fundamentals of Fixed Prosthodontics

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