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The first step in any technology adoption journey must start with ideation and identifying your motivation. In this chapter, we will delve into answering questions such as “What problem are you trying to solve?,” “How does your organization operate today?,” and “How do you believe your organization will be able to benefit from AI technology?” Answering questions like these will kick-start your AI journey by establishing a clear set of goals. To properly answer these questions, you will also need a general understanding of the technology, which we will cover in the following section.

FIGURE 1.2 The AI Adoption Roadmap