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Part I: Opportunity (Chapters 2, 3, 4)

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 Opportunity and Work. Recognize that the future is people and teams with machines, not against them. Rather than a substitution play in which robots and advanced technology replace human workers, we redefine the terms of competition, avoiding the trap that people and machines are in opposition to one another. There is the opportunity to create newfound value. As MIT professor, Erik Brynjolfsson, and Andrew McAfee advise, the answer is not to attempt to race against the machine or to try to slow down technology but to race with the machine.52

 Opportunity and the Workforce. Leverage the multiple forms that employment and work will take. In recent decades, the structure of employment models has been changing dramatically and quickly. Whereas the most common conception of employment is a full-time job, the diversity of work arrangements is growing to include part time, contractors, freelancers, gig workers, and crowd workers. How we integrate these talent models into our careers, our businesses, and our communities and societies will be a major challenge in the coming years.

 Opportunity and Workplace. Expect to work anywhere, anytime, with anyone … or thing. We are learning from the Covid-19 pandemic how our work and personal lives could intersect. We witnessed the virtualization and shift to remote work and education. In the future many organizations may have as many people working offsite (at home, in coffee shops, and everywhere else) as in the office. As collaborative technologies along with digital reality, both virtual and augmented, become more pervasive and powerful, how we work may become more important than where we work.

Work Disrupted

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