Читать книгу How Leaders Speak - Jim Gray - Страница 6
ОглавлениеContents
Author’s Note
The First Key — Preparation
Locked and Loaded
The Second Key — Certainty
Pre-Presentation Jitters
The Beauty of Slow
The Big Day
Taking on the Tough Stuff
An Hour to Liftoff
Those First Ninety Seconds
It’s On!
The Third Key — Passion
You’re All in This Together
Keep the Focus on Your Listeners
The Hazards of Humour
Low-Risk Humour
Love the Point You’re With
Say No to Negativity
The Stretch Run
Strong Close, Strong Words
The Fourth Key — Engagement
Big Impact Openings
The Eyes Have It
Repetition Rules
The Give and Take of Feedback
Dealing with Difficult People
The Question-and-Answer Session
The Fifth Key — Commitment
An Exhilarating Journey for Young and Old
Buckle Down and Influence Up
On Bearing Bad News
Communicating in a Crisis
Speaking Through the Media
What Leaders Do
Final Words
About the Author
Index