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Strategic Sourcing provides a new level of visibility into business processes, operational concerns, and spend details that may not have been available to management and stakeholders in the past. The process provides a road map for collecting and analyzing this information and determining how particular products or services truly fit into the overall business operations of an organization, from the identification of a need to the use of the product or service, and (if necessary) its disposal. This includes identifying the following:

 Who buys the product?

 How is it ordered?

 How is it received?

 How it is paid for?

 Where is the payment information stored in your systems?

 What are the payment reconciliation processes?

 Where is the product stored?

 When is it used?

 Why is it needed?

 Who are the suppliers?

 What value‐adds or services are provided?

 What happens to the product after its useful life is over?

As we discuss throughout the book, all of this information is necessary to properly perform Strategic Sourcing, to ensure the most efficient processes and tools are utilized, and ultimately to implement and maintain the final program developed through the process.