Читать книгу Meeting Design - Kevin M. Hoffman - Страница 19

If people are the one ingredient that all meetings have in common, there is one design constraint they all bring: their capacity to remember the discussion. That capacity lives in the human brain.

The brain shapes everything believed to be true about the world. On the one hand, it is a powerful computer that can be trained to memorize thousands of numbers in random sequences.¹ But brains are also easily deceived, swayed by illusions and pre-existing biases. Those things show up in meetings as your instincts. Instincts vary greatly based on differences in the amount and type of previous experience. The paradox of ability and deceive-ability creates a weird mix of unpredictable behavior in meetings. It’s no wonder that they feel awkward.

What is known about how memory works in the brain is constantly evolving. To cover that in even a little detail is beyond the scope of this book, so this chapter is not meant to be an exhaustive look at human memory. However, there are a few interesting theories that will help you be more strategic about how you use meetings to support forming actionable memories.