Читать книгу Taming the Abrasive Manager - Laura Crawshaw - Страница 24

Abrasive is defined as harsh or rough in manner, describing the characteristic interpersonal style of abrasive bosses. Abrasive bosses rub their coworkers the wrong way, inflicting lasting wounds. Their behaviors, characterized by aggression, damage work relationships to the point of disrupting organizational functioning. Coworkers report feeling mistreated when they experience aggressive behavior ranging from mild offense to open attack. The words and actions of abrasive bosses are perceived as harmful and are frequently taken personally, producing intense emotional distress.