Читать книгу Reframing Academic Leadership - Lee G. Bolman - Страница 27

Sensemaking is at the heart of leadership, and it is particularly important in the complex and confusing world of higher education. It is a personal, interpretive, action‐oriented process involving three basic steps: noticing things, interpreting them, and deciding what to do about them. Intuitively and automatically, we do this by trying to match current information and circumstances to learned patterns or frames. Often, that process works well enough – our take on the situation tells us what to do, and we get results that are close enough to what we hoped for. But sometimes, we get it wrong – we overlook important information and miss what's really happening, misinterpret the data we have, or fail to see our options, and we go down a path to failure. When the world doesn't quite make sense and our actions keep producing the wrong results, it is time to reframe: to examine the world from alternative perspectives, seeking new ways to understand and new strategies to move ahead.