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Managing Change

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“It is not necessary to change. Survival is not mandatory.”

W. Edwards Deming

This we know: Change is an unavoidable fact of life, and even in the best of circumstances, it can be difficult. Individuals and organizations worldwide are confronting more turbulent markets, more demanding shareholders and more discerning customers. They are all scrambling to meet the challenges of the day. In every aspect of our lives - personal, professional and in our environment - each one of us faces both wanted and unwanted changes.

That is what transitions are all about. Change is defined as an external event or situation, whereas transition is the total reorientation that happens within us. How will you meet the challenge? What are the tools and skills you have to weather the potential storms and find safe harbor? Are you prepared?

According to Dr. William Bridges, one of the foremost thinkers and authors in the areas of change management and personal transition, our feelings about change are the result of our approach to managing (and enjoying!) the journey from here to there, rather than from announcing the destination. Initially we may respond to change with confusion, questions, doubts and a loss of identity. Soon, though, our transition moves from denial and resistance to exploration of the possibilities and finally we progress to commitment.

While we may not be able to control the change around us, we have significant power over how we travel through it.

Think about a significant change you have weathered.

•Was it planned or unexpected?

•What was your role in the change process?

•What was within your control and/or sphere of influence?

•How did you feel before, during and after the transition?

•And now ...?

All systems, including businesses and organizations, follow a lifecycle that allows for birth, maturity, creative destruction (change!) and renewal. Remembering that change is both implicit and explicit and allows for growth and development helps us to focus on the positive and maintain our resiliency.

Think about your organization today. What has changed since you joined the company? What is the same?

Vision Driven: Lessons Learned from the Small Business C-Suite

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