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ACKNOWLEDGMENTS

It is with great appreciation and affection that I recognize and express my thanks to those individuals who provided their time, energy and wisdom to making this book a reality.

Glenna Garcia, for her sincere candor, her proficiency in guiding the book through production and for being there;

Leah Shepherd, for her expert editing, her crisp comments and her thoughtful advice;

Royce Holladay, for her creative brilliance, her solid grounding and her vast editorial know-how;

Cathy Perme, for her keen abilities, for bearing witness and her honest friendship;

Gail Champlin, for her exceptional capacity to give, her incisive ability to listen and her gift for grasping the big picture;

Kelly Walters-Kennedy, for her strength, her own far-reaching vision and for believing;

Dr Glenda Eoyang, for her genius, her unbounded passion and her steadfast commitment to asking questions;

The many small business and nonprofit professionals and colleagues who shared with me their own stories and lessons learned; and

The enormously talented and dedicated individuals it was my honor to work with side-by-side every day.