Читать книгу EMPOWERED - Marty Cagan - Страница 66

It's true that learning to give frank, honest, constructive feedback is hard for many people. But if it's not done, the person doesn't grow and improve at the pace we need. This usually becomes very clear at the next performance review, where the employee is surprised by the negative feedback.

Just to be perfectly clear here, at the performance review, nothing should be a surprise—everything should have already been discussed in depth, likely for months. The performance review is discussed in an upcoming chapter, as it's the source of lots of grief and angst for all parties. But, for now, the important thing to keep in mind is that it is never the key tool for developing people—the weekly 1:1 is.