Читать книгу The Power of Choice - Michael C. Hyter - Страница 14
Relational Skills
ОглавлениеThe second important area of professional development is relational proficiency: the capability to relate to others and have them relate to you. Imagine, for example, that you are heading up a project and you can hand‐select your team. Wouldn't you be more likely to choose individuals you knew you could work with well? Wouldn't you want a group that you believed would accomplish its mission with a minimum of tension and discomfort?
It's human nature to prefer working with people you're familiar and comfortable with, which is often easier to do when you think they're “like you.” It can be terrifying to walk into a room where there are few others like you. It takes courage to introduce yourself to a group of executives, especially when they are different from you in ethnicity or gender. For too many people, this discomfort means they avoid making the contacts and connections that could help build their careers. Instead of figuring out how to relate, they write off these relationships as too difficult or not worth the time. Then, unfortunately, they wonder why opportunities go to others.
Three years into my first job out of college, I attended a number of meetings where the company's chief financial officer spoke to the group. CFO was a really big job to my young eyes. In addition, this fellow had been working in the company for a long time, had a larger‐than‐life personality, and was widely revered. Despite our being in a couple of meetings together, he would pass me in the hall and never say hello.
One day, after attending a company‐wide meeting where this CFO spoke about the current quarterly results, I felt compelled to approach him. I went up and introduced myself, acknowledged how much I appreciated hearing from him as a young professional, and said I would love to meet him again some time to become better acquainted. I was shocked to hear him say, “That would be nice. I'll have my secretary give you a call to arrange it.”
To my surprise, she called me later that same day to schedule a personal meeting with him for the following week. We spent an hour getting to know each other, sharing stories about our backgrounds and opinions about the company. A relationship was born that grew and lasted for years. His mentorship was invaluable as my career progressed.
A few years later I asked him why he agreed to meet, given how low I was on the organization chart. He said, “Because you asked me. No one else at your level had ever asked to meet with me, and it impressed me that you would.” He also shared that he enjoyed getting to know me and as he learned more about me, it made him more aware of how he could support my dreams.
It was at that moment when I realized the significance of building relationships at all levels of the organization. Such relationships help build your understanding of the culture, how things get done, and what you have to do to add value. Relationships allow you to be present in the minds and actions of others. They expand the number of individuals who represent you in critical conversations about your contributions and potential. I know my company seriously considered me for opportunities because of the CFO's support. And he was better able to assess how I could add value because he was familiar with my skills and capabilities. Who would be willing to support your development if you reached out to them?
The development of relational skills is critical—perhaps even more critical than becoming technically proficient. Like the development of any skill, these take time and effort, but the payoff is mutually beneficial relationships with people who will champion you and your goals.