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Onboarding: Employment Agreements and Policies

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Once a qualified but not-disqualified candidate is found and interviewed, they can be offered the job. If accepted, the new hire will need to be integrated into the organization. This process is known as onboarding.

Onboarding is the process of adding new employees to the organization, having them review and sign employment agreements and policies, be introduced to managers and coworkers, and be trained in employee operations and logistics. Onboarding can also include organizational socialization and orientation. This is the process by which new employees are trained in order to be properly prepared for performing their job responsibilities. It can include training, job skill acquisition, and behavioral adaptation in an effort to integrate employees efficiently into existing organizational culture, processes, and procedures. Well-designed onboarding can result in higher levels of job satisfaction, higher levels of productivity, faster integration with existing workers, a rise in organizational loyalty, stress reduction, and a decreased occurrence of resignation.

A new employee will be provided a computer/network user account. This is accomplished through the identity and access management (IAM) system of an organization, which will provision the account and assign necessary privileges and access. The onboarding process is also used when an employee's role or position changes or when that person is awarded additional levels of privilege or access.

To maintain security, access should be assigned according to the principle of least privilege. The principle of least privilege states that users should be granted the minimum amount of access necessary for them to complete their required work tasks or job responsibilities. True application of this principle requires low-level granular control over all resources and functions. Further discussion of least privilege is in Chapter 16, “Managing Security Operations.”

When a new employee is hired, they should sign an employment agreement. Such a document outlines the rules and restrictions of the organization, the security policy, details of the job description, violations and consequences, and the minimum or probationary length of time the position is to be filled by the employee. These items might be separate documents, such as an acceptable use policy (AUP). In such a case, the employment agreement is used to verify that the employment candidate has read and understood the associated documentation and signed their agreement to adhere to the necessary policies related to their prospective job position.

An acceptable use policy (AUP) defines what is and what is not an acceptable activity, practice, or use for company equipment and resources. The AUP is specifically designed to assign security roles within the organization as well as prescribe the responsibilities tied to those roles. This policy defines a level of acceptable performance and expectation of behavior and activity. Failure to comply with the policy may result in job action warnings, penalties, or termination.

In addition to employment agreements, there may be other security-related documentation that must be addressed. One common document is a nondisclosure agreement (NDA). An NDA is used to protect the confidential information within an organization from being disclosed by a current or former employee. Violations of an NDA are often met with strict penalties. Throughout a worker's employment, they may be asked to sign additional NDAs as their job responsibilities change and they are needing to access new sensitive, proprietary, or confidential assets. When an employee leaves the organization, they should be reminded of their legal obligation to maintain silence on all items covered by any signed NDAs. In fact, they may be required to re-sign the NDA upon departure as a means to legally confirm that they are fully aware of their legally recognized obligation to maintain trade secrets and other confidential information.

(ISC)2 CISSP Certified Information Systems Security Professional Official Study Guide

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