Читать книгу The Sales Leaders Playbook - Nathan Jamail - Страница 9

Take action, even if you make mistakes. Mistakes are a natural part of the decision making and learning process – remember this as you make every decision. I used to tell my teams, “If you are not making mistakes, you are not making enough decisions.” The truth is unless you are a brain surgeon (or the like) no one is going to die because of a bad decision you make.

Take calculated risks. What is a calculated risk? Based on the information you have (that means you have to work to get as much information as you can), make an informative decision and then go from there. Numerous books have been written about executing a plan and getting the job done. Even Elvis had a slogan which he lived by: TCB with a lighting bolt – meaning: Take Care of Business in a Flash.

As a leader, one of my rules for my team was to call a peer some where in the country every week and share best practices. In every new team I would lead, when I first started asking my managers to do this, they often acted concerned and defensive. Some of them thought I must not believe what they were doing was working. So, I would have to explain to them that I wanted them to share best practices with their peers because they can learn from each other.

Once, a manager announced to me that he did not think we should share our best practices. He explained that, if my goal was for them to be number one, by sharing what they were doing, everyone would do the same things therefore preventing anyone from being number one. My response to him was this, “The difference that will make us number one is our discipline and ability to take action on the best practices.”

There is a saying: “Knowledge is power.” Well, I for one disagree. If that was the truth, then librarians would be the most powerful people. They have access to tons of knowledge contained within the pages of books (of course, this is not to say there are no powerful librarians in the world). However, knowledge is only power when you have the discipline and the motivation to do something with it. You must be willing to take action.