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Table of Contents

COVER

ACKNOWLEDGMENTS

ABOUT THE AUTHOR

PREFACE

INTRODUCTION My Style What Do You Expect from a Five-Star Restaurant, and How Does That Translate to a Five-Star School?

CHAPTER 1: “Welcome!”: A Courteous Greeting, and Everyone Is Valued Dignity Respect Relationships Care and Compassion Wellness Everyone Must Feel Valued F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

CHAPTER 2: Ambiance: A Positive Climate and Culture Climate Culture F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

CHAPTER 3: Safety: Physical, Emotional, Social, and Intellectual A Safe and Secure Environment Five-Star Schools Have Goals Physical Safety Social Safety Emotional Safety Intellectual Safety F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

CHAPTER 4: Menu: A Variety of Options Based on Our Needs Building Positive Relationships Seize the Day Relevance F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

10  CHAPTER 5: “This Way, Please”: An Effective Leader and Vision Vision Mission Values When Life Gives You Lemons, Become a L.E.M.O.N.A.D.E. Leader F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

11  CHAPTER 6: “I'll Be Your Server”: A Team of Caring and Trained Adults F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

12  CHAPTER 7: Communication: Succinct, Effective, and Ongoing Speaking Listening Reading and Writing F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

13  CHAPTER 8: Satisfaction: We Left F.E.D. and Eager to Return Fulfilled Energized De-Stressed F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

14  CHAPTER 9: Comment Card: The Opportunity to Provide Feedback Skills for Learning T.I.P.S.: Techniques Improving the Performance of Staff and Students F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

15  CHAPTER 10: Fun: An Environment That Everyone Enjoys F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

16  CHAPTER 11: “Check, Please”: Reflection Shows the Experience Was Worth It F.O.O.D (Fulfilling Opportunities Offered Daily) for Thought

17  END USER LICENSE AGREEMENT

Guide

Cover

2 Table of Contents

Begin Reading

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If You Don't Feed the Students, They Starve

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